Ati driver/possible corruption

Microsoft Windows xp home edition sp2b
November 23, 2009 at 14:15:29
Specs: Windows XP, 1726
It was time to update the ati drivers and when installing the disk it caused a lock out and caused the computer to shut down. Also the control panel will not initiate and the display adapters will not work . Before installing the new disk, I forgot to delete the old drivers would that have caused a corruption to the computer and now causing it to not work properly? I did not have any problems until the new installation occured.

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#1
November 23, 2009 at 15:12:14
What disk are you talking about? Most people update their drivers by going to the ATI website, selecting the info about their operating system & video card from the drop menu, then they're drirect to the download site for the appropiate driver. Drivers are NOT one size fits all...you have to install the correct one.

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#2
November 24, 2009 at 15:42:53
Well since I do not have the internet I went to the ATI website where I was able to download the drivers to a disk, however never deleted the expired drivers first before installing the new disk. Now all these problems started occurring right after the installation process.

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#3
November 24, 2009 at 17:24:40
See if you can boot into Safe Mode. If you can, you can uninstall everything and start all over. If you have an add in card, pull it out and let it default to the onboard video, then reinstall.

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Related Solutions

#4
December 3, 2009 at 12:33:53
Can someone direct me in the right direction in what to do ?

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#5
December 3, 2009 at 12:35:54
Sorry, did not see your response before replying. Tried to uninstall in safe mode however go thru all of the steps and on the last step before deletion the computer completely shuts down .

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#6
December 3, 2009 at 12:44:26
camigem

First of all drivers do not expire. Unless your graphics were messed up you didn't need to update them.

ATI drivers are not real easy to install. First of all, yu needed to download the correct driver file for your ATI card/chip and the version of Windows you use. You may have downloaded the wrong one.

Don't try to uninstall the drivers from safe mode. Instead, look for the option in the same area to roll back the drivers to the previous version. That should get you back where you started. Then if you need to update the drivers you can try downloading the correct driver again.

Do you know what ATI card you have? Post it here.


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