ARC problem

Microsoft / Windows 2002 sp2 pro
February 5, 2010 at 12:09:09
Specs: Windows XP pro sp2
New setup - message Windows cannot start. ARC firmware boot confiuration problem: to mnay configuration entries. advise how I can over come this situation.
I am installing windows xp pro sp2 2002 version. Thank You
installing on pc clean hardrive, no multible boots or WD data life guard tools

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#1
February 5, 2010 at 12:11:35
What are you installing on? A Dec computer?
or are you doing a multiboot?
using the Western Digital's Data Lifeguard Tools?

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#2
February 5, 2010 at 13:25:52
see original post for USMarnK52

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#3
February 5, 2010 at 15:12:52
I think what Wanderer ment is the hardware you are using. Is this a Dell, HP or what? Also what is the model number?

This error is saying that your harddrive is either no longer being reconized or you have installed a new boot device like (Floppy Disk, Bootable CD ROM, External Hardrive, Flash Drive or somthing that is trying to boot before the hard drive (or at leaste we hope because the other option is your hard drive went belly up and that would really suck).

The solution would be to go into your BIOS and change your Boot Order to make sure no other device is set to be bootable other than you hardrive or you could simply change the order so that your harddrive is on top.

Also, if you BIOS has a built in harddrive diagnostics, that is non-distructive, you may want to run it to check up on your harddrive's health.

This is why Wanderer wants to know what kind of system you are using so we can give you more specific instructions like how to get in your BIOS.


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Related Solutions

#4
February 5, 2010 at 19:08:35
I think the error is what was suggested. The drive seems to report it has or is being used by a software. The software is used on older computers to bypass older bios issues.

I doubt it but it may be that there is a jumper on the hard drive that may be set to limit upper cylinders and somehow xp is being fooled. I have never heard of that.

Is this a new out of box drive and a new computer?

Playing to the angels
Les Paul (1915-2009)


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#5
February 6, 2010 at 09:23:12
using the bios to boot the xp cd will start install. During install wipe the disk and recreate any partitions then format them. Complete install and you should be fine.

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#6
February 13, 2010 at 15:56:39
Reply to all: Thanks for suggestions but no help keep running into same wall. I can get to OS Options menu, start windows normally and safe mode both will go to next step select OS to start click enter, stops right there. No use to to go previous configuration that work as there is none. This was supposed to be a refurbished hardrive,clean but I doubt it was clean. My next step is get a NEW harddrive.
Thanks again

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#7
February 25, 2010 at 22:43:16
To Those who responded and gave suggetions to my question of Feb. 5,2010 I offer my thanks. But unfortunately they did not help. I had to as one mentioned get a new hard drive . Thanks again.

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#8
February 26, 2010 at 06:38:38
Dude, sorry about that. We where all skirting the idea that your hard drive went bad because we have all been there and would like to take an optimistic view of the problem and hope is was just another boot device interfering. Again sorry about that.

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