AOL.90VR keeps signing off & has wrong operating system

July 24, 2012 at 05:54:04
Specs: Windows 7
I bought a new Dell with Windows 7, and hated AOL 9.6. So I uninstalled it and installed AOL.90VR, which said it could be used on XP/Vista/7. I've uninstalled and reinstalled it. It signs off every few minutes then has a small screen that says it encountered an error.

When I looked at the System Information, it said the operating system is Vista. I tried changing the compatibility but that did not work. Help!

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July 24, 2012 at 06:25:26
Why even bother with the AOL software? You don't need it to access the internet. Just use Internet Explorer or Firefox.

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July 30, 2012 at 07:55:14
Hi cuddyclothes

My name is Ananya and I work for the Social Media and Community Team at Dell. I regret to hear about the issue . As you mentioned you are using AOL.90VR that keeps signing off and has the wrong operating system so please uninstall that and restart the system and download the one compatible with windows 7 from

Glad to assist you!

Thanks and regards
Dell Social Media Responder

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