aol zips emails

Pappy November 5, 2010 at 09:43:42

"AOL customer sercvice has no clue what I'm asking." Well I'll have to admit, either do I

IMpatient November 5, 2010 at 12:07:04

"...automatically ZIP some of the html ..." "...and I'm not sure they are really zipped..." Subject of post: Aol Zips Emails. This is all over the place.

Ewen November 5, 2010 at 15:48:04

The OP's problem is pretty clear. AOL are zipping his emails and because there is no programme available to unzip them he believes they may not be zipped in the true sense of the word. If the AOL Help Desk is unable to help (probably an operator from Singapore) then an email to the Help Desk properly detailing the problem would be the only recourse.

Derek November 5, 2010 at 16:21:08

Assuming they are attachments, have you tried saving them to an empty folder on your computer? If so, do they open then? How to know you are getting old 1: If you can remember when radishes tasted of something

many AOL users have complained that html emails are coming through as a zip file. (But "zip" in name only.... it cannot be opened with winzip or ANY zip extracting program.) Doesn't seem to affect all AOL users, and there is no rhyme or reason to why/when/who it affects. Our emails are not huge (usually around 50kb), nothing particularly spammy (it's an opt-in membership newsletter), code checks out clean. The message the recipient sees is " The message and any attached files have been turned into a ZIP attachment. Once downloaded and unzipped, open it with a word processor or text editor for reading." Has anyone else had a similar problem? And if so, have you been able to fix it??