allocateheap hang

May 5, 2009 at 10:55:08
Specs: Windows XP Home SP2 +updates.
This is an ongoing problem for some months..

Last ditch attempt to find some information
before trying a clean re-install, which is not
desired as i've had this system for years, and I
really don't want to reinstall ALL the apps and

Persistent crash in some applications, while
others are never, or rarely affected.
The lockup seems to involve the UI, while other
program activity continues.(playing sound or
video for example)

Control can always be recovered with
sysinternal process explorer by
opening the process properties and killing one
of the two
ntdll.dll!RtlAllocateHeap+0x18c threads that
are always there, the correct one causes two
more threads to die, a CreateThread, and
often, but not always, a ConvertUiListToApilist.
The program then functions correctly until
exiting normally.

Always crashes within a couple of minutes
use: URUsoft Subtitle Workshop, BSPlayer.

Often crashes: imgburn, rapidphp (trial),
winamp, possibly directvobsub related.

Never, or very rarely exhibits problem: firefox,
iron, opera, notepad and most xp built-ins,
pspad, procexp, explorer.exe itself, skype.

The laptop is a HP Pavilion dv6770se :-
AMD Turion64x2,
GEForce 8400M,

It works fine with linux 2.4 and 2.6 kernels.
The original vista installation also appears to
function, although I am not sufficiently familiar
with that OS to say if the glitches I've seen are
"normal". I've not used it much.

The problematic XP is legit, running on a
partition that I moved from my old dead laptop,
using Acronis and reactivated succesfully. Has
service pack 2 + all updates offered to date.

This XP has a few other minor problems, as
HP don't support XP on it!! (my mistake)The
conexant sound was problematic initially
mostly works now, also the nvidia graphics,
which at one time was sporadically causing
BSOD watching DVDs with CyberLink
PowerDVD. I stopped using that program.
Updated the drivers and I cannot now confirm if
that problem still exists.

The power schemes got a bit messed up, all
power schemes except home/office/desk
cause Max performance CPU (2100Mhz) when
running on battery and that scheme always
runs Max Performance when on AC.

Apart from that, as I said, this system has
been running for more than 5 years, and it
moved from one laptop to another, I'm asking a
lot! and I know, this "bug report" is terrible, as
there are so many possibilities, I'm just putting
this out there in the hopes that something may
come up from the specific applications and the
threads that hang. what would subtitle
workshop be doing that makes AllocateHeap
hang on this XP?


See More: allocateheap hang

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May 5, 2009 at 14:17:35
... mountain or mole hill ?

... "...before trying a clean re-install, which is not
desired as i've had this system for years..."

... I am choking here...

... I zap mine more than once a month... mind you it does'nt take long with the software I use

... ya go ahead do it ...

... heh heh heh

"...pentathol makes you sing like a canary"
... got brain freeze

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May 6, 2009 at 07:45:34
Wow, what a totally irrelevant and unhelpful reply! it's not really even a reply, more of an adolescent scrawl with a touch of arrogance.

I'd like to find out what the problem is, my post is with an investigative spirit. It's more interesting than re-installing (more than once a month), i've sat around and installed enough windows system in my life, thanks.

In order not to be a complete waste of space. you might have mentioned what software you use, etc etc...

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May 6, 2009 at 08:39:14

... takes 2mins ...

"...pentathol makes you sing like a canary"
... got brain freeze

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Related Solutions

May 7, 2009 at 13:55:37
Thanks anyway, but that is in no way a solution to my problem.

It certainly says something about windows though, that somebody would consider that a "solution".

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May 7, 2009 at 23:06:20
on-going problem

"...pentathol makes you sing like a canary"
... got brain freeze

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May 8, 2009 at 00:30:00
wow mavis07, you think i haven't done the research on this issue? you're wrong and you're just cluttering my thread with your insulting little "Let me google that for you - Was that so hard?" If you actually follow through on those google results you will find that they don't lead you to any solutions.

If anybody else reads this, let me confirm that the problem is not related to 100% cpu usage, nor exhibits itselt in svchost.exe or windows update, or explorer.exe. the processes that lock up do not consume excessive cpu cycles.

Anybody out there seen anything like it?

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May 18, 2009 at 12:50:43
PaintShopPro 4, that old and fast graphic file editor from 1996 is also triggering the bug.

I'm turning my attention now to explorer extensions, services and DX filters. that kind of stuff. Anybody know of a good app like autoruns for the dx stuff?

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