Adobe Photoshop 71 Scratch Disk is full error

Adobe / Photoshop ps7.1
December 25, 2010 at 02:11:44
Specs: Windows XP, 1.2 G
I have Adobe PS7.1. I have 62Mb on my local HDD- and a 1.5 Tb rmote. If I try to install PS7- I get the error screen saying that the program fails to initialize due to the fact that my Scratch discs are full. I uninstall PS7 completely, removed all the left-over files- and re-install the program again- but to no avail.

Can somebody pse tell me how to erase the scratch-disc folder to make space- or how to get rid of this irritating problem?

Thanx


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#1
December 25, 2010 at 02:13:57
Just a correction- My local HDD have space- and my external HDD have space- Mb.

Thanx


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#2
December 25, 2010 at 02:15:10
My local HDD have 63 Gb space- and my external have 1.3 Tb space.

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#3
December 25, 2010 at 03:43:16
Just to clarify, what space is left on the HDDs?
internal HDD: 63 GB
external HDD: 1.3 TB

???
Is this the free space on the HDDs?
Are these HDDs partitioned and if so, how?
How much space is left on drive C: ?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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Related Solutions

#4
December 25, 2010 at 08:25:35
@Paulsep: The available space on C is 63Gb...and the available space on my remote HDD is 1.3 Tb.

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#5
December 25, 2010 at 08:29:00
Never heard of that error. You could try copying the entire contents of the PS7 disk to a hard drive and initiate installation from there. Sounds to me like the source disk may be the problem. Is your PS7 disk scratched or dirty?

Also, you didn't answer the above question fully. You could have unallocated space or it could be partitioned and formatted space.


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#6
December 25, 2010 at 09:26:16
I formatted my whole C-Drive HDD 3 days ago. Only Widows XPSP2 are being installed on "C"- plus a few programs. On "C"- ( 80 Gb)- I have 63 Gb free space left. On my external HDD- ( 1.5 Gb)- I have 1.3 Gb free space left.

PS7 worked quite fine until last night when I tried to save a project I'm working on- when suddenly the error screen popped-up....stating it cannot save the project- my Scratch-Discs are full.

I tried everything- even cleaning my temp folders by running "%temp% "- and cleaning my "locals"-. I then un-install PS7- clean the folder completely in "C"-programs...and re-install PS7 again on "C"- in a different folder than programs.

When initiated through the icon- it fails to open PS7- still showing the same error message stating that the program fails to initiate due to the fact that my Scratch Discs are full.

No disc on my system is being partitioned as yet.


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#7
December 25, 2010 at 11:06:21
I haven't used Photo Shop in years. That said, what you just described sounds like some sort of feature in PS that stores items on a Scratch (pad).

To respond to the following " No disc on my system is being partitioned as yet." That staement is not correct. You are confused about what partitioning actually is. You do have a partition, which uses the entire hard drive capacity and it is labeled C:. It is possible to partition using less than the full hard drive capacity and then the remainder can be further partitioned.

You can't format space until it is partitioned.

Is your copy of PS7 legal and registered?


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#8
December 25, 2010 at 11:08:36
Maybe this helps to solve your problem:
http://forums.techguy.org/digital-p...

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#9
December 25, 2010 at 11:20:25
Good find paulsep. As I stated, I didn't know what a scratch disk was but I guessed correctly, more or less.

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#10
December 25, 2010 at 11:58:05
@otheHill:

I've been using PS7 now for many a year....and yea- it's legal. I love the old program. I started with the 7.0 version. I also use Dream Weaver and Premiere.

I know what Partitioning is- I usually partition my C-Drive to incorporate an E-Drive to back-up my C-Drive in case of a Windows Crash- for re-load....that was before I got meself a remote T/Bite.


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#11
December 25, 2010 at 12:06:32
@Paulsep: Thanx Bru-

I will not be able to set-up an extra Scratch Disc on my local C- for I have to initialize PS7 first. I will defrag my disc and first see if 'n can compress space and clean-up to re-load again. I will then see if it will create the needed space on the S/Discs.


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#12
December 25, 2010 at 12:31:52
Windows 7 allows some limited partitioning. If you only have ONE partition you should be able to make a second. Not really a good idea to have the whole disk as the C: partition anyway. Look in Disk Management for options on partitioning.

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#13
December 29, 2010 at 17:49:08
I think I found the problem solver at last about the S/Disc issue- check this site of Adobe:

http://kb2.adobe.com/cps/316/316693...

Adobe's tech-guy explains good and solid- and gives a heap of possibilities to solve the problem.

It is all about virtual RAM. When PS7 finds that it has too little RAM to run it's "Scratch-Discs"- it pop the error message that the "Discs are Full." It stopped my Tb- which is a RAM guzzler.....and my- suddenly PS worked like a new Lamborghini Cotash....no more errors.


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#14
December 29, 2010 at 19:15:30
I am glad to hear your problem is solved.

Reading the link above indicates that a scratch disk is the same thing as the Windows swap file (virtual memory). I am not sure how your 1TB drive guzzles memory?


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#15
December 29, 2010 at 22:31:36
Yip,,,,,,,,When my Tb is running- my PC is running slower, the processor runs higher than the normal 4%- and I can only run about 5 open programs before she starts to drag....especially if I run a prog. like Format Factory together as well.

I closed all programs- open PS- and still get the "Scratched Discs are full" thriller. When I shut-down the Tb- all of a sudden my PC speeds-up- and I can open PS without that dreadful pop-up error.


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#16
December 30, 2010 at 04:18:02
What is the model of the remote hard drive?

Actually you should post all the system specs. Your drive should not cause your system to bog down.

How is the remote hard drive connected?


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#17
December 30, 2010 at 04:23:34
From your link in #13

"Don't specify a network drive or removable media such as a Zip or JAZ drive"

I am assuming that would include your remote drive. If you are attempting to use that drive for the scratch file then change that setting.


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#18
December 30, 2010 at 09:31:20
@ OtheHill-

I bought the External HDD 5 days ago- a Samsung G3 Station.

I have a Pentium Intel - 4 CPU- 2.80 HGz- 1 GB RAM.


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#19
December 30, 2010 at 10:42:08
You don't have enough RAM to run PS7 very well. PS7 wants to use most of your RAM and when there is not enough it will use the scratch file. I suspect you have the scratch file and your Windows swap file set up on the external, which is slow. Verify where those swap files are located.

Check your USB controllers in Device Manager to see if all are USB 2.0 (enhanced) controllers.

Do not connect the external to the same controller as any other USB device, if possible. USB controllers serve TWO USB ports. Usually they are located side by side or over and under. The ports built directly into the motherboard should be USB 2.0.

Using any type of USB jub usually results in USB 1.1 speeds.


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#20
December 30, 2010 at 11:31:22
@OtheHill-

No- I do not use any onter USB when the External is running. I've got my swap files on C- as well as the scratch-disk....been like that for almost 10 years now....never a problem. Only when I introduced the External that PS started to chuck it's rattles out of the cot.


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#21
December 30, 2010 at 11:44:06
Then perhaps PS7 automatically attempts to add all that available drive space to the scratch disk.

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#22
March 21, 2011 at 10:54:38
I also like PS7 and have no need to upgrade.

I discovered this problem when I upgraded my HDD and for the first time in years decided to keep just one partition.

The problem is - your HDD is too big (due to its binary math it sees the large space as a small space - something similar to seeing "2000000000000" as "000000000000"). Create a small partition probably <1TB on a drive. Start PS7 then immediately hold Ctrl Alt and when asked, set your "new" smaller HDD as the first and only scratch disk. PS7 Seems OK with my old 1.5TB drive (with a 1.2TB partition) but doesn't like my 2TB drive (one partition). I'm not sure if its the size of the drive or the free space.


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#23
June 29, 2011 at 17:51:38
I was having the same problem with ps7 on my new large drive. It never occurred to me that it could be too large. Your suggestion did the trick. Thanks!

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