2 inch wide black bar on right side of my HP compac laptop

June 11, 2015 at 07:53:01
Specs: Windows Vista
Black bar on right side of screen has suddenly appeared. cursor stops at edge of black bar. Screen looks normal except narrow in size like your looking at a non-widescreen computer. Nothing i have tried has corrected the problem. Computer seems to work normally but with a narrow screen. Help!!

See More: 2 inch wide black bar on right side of my HP compac laptop

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#1
June 11, 2015 at 08:10:59
Try an external monitor on it and let us know if that is the same.

Always pop back and let us know the outcome - thanks


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#2
June 11, 2015 at 13:47:55
"Nothing i have tried has corrected the problem."

Please post what you have tried so we don't repeat what you have already done.

Just in case you haven't tried these,
1. Download the latest drivers from the manufactures website and try installing those.
2. Change The resolution to a different setting then change it to the native resolution.


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#3
June 11, 2015 at 18:36:49
If you boot into safe mode how does the screen present; is the black bar still there?

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Related Solutions

#4
June 11, 2015 at 20:26:41
Also, before windows starts to load--when it just shows the posting or logo screen--does it still have the black bar?

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#5
June 13, 2015 at 11:51:56
Tried all the above except an external monitor, i don't have one. 2 1/2 inch black bar on right all the time, even in programs like excel and autocad. Everything works normal but with a narrow picture.

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#6
June 13, 2015 at 11:53:43
Did i mention that this is windows Vista and about 8 years old?

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#7
June 13, 2015 at 11:58:00
So it still had the same issue on the logo screen? If so this seems to be pointing to a hardware issue. It could be the screen itself or it's connection to the motherboard. Another possibility is the display card.

If you can beg or borrow another monitor to try it would sure narrow things down.

Always pop back and let us know the outcome - thanks


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#8
June 13, 2015 at 12:05:13
Have you checked display settings - just incase they have been altered (somehow)?

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#9
June 13, 2015 at 12:52:03
Resolution is set at high with 1024 x 768. I have an unused 21" flatscreen with a lot of available places to connect to but have no idea how to do it? Any help??

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#10
June 13, 2015 at 14:37:08
Likely it will connect. You just need the right cable or adapter. If you post back the laptop and flatscreen model numbers we may be able to figure something out.

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#11
June 13, 2015 at 14:40:20
What are the inputs on the 21ins flat screen; and does the laptop have an external vga, or dvi (or even hdmi) output? In other words - are there any matching inputs/outputs on the flat screen/laptop?

And to confirm - when you boot into safe-mode - does the screen appear as in normal mode - i.e. with the 2ins black bar on one side?

As you post this having Vista as the OS I doubt it has anything other than vga and/or dvi - not likely hdmi?

What model is the laptop?

Have you tried changing display settings at all?


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#12
June 13, 2015 at 17:08:30
laptop--Presario CQ50-215NR
flatscreen--Samsung UN22D5000NF

No HDMI on the laptop. Has USB ports and a 15 pin socket ??

Samsung has HDMI and USB port.

Cannot find an option to boot up in safe mode. Re-startin goes directly to sign in screen. What do i need to do for that?

Display settings only show a lower res. setting?


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#13
June 13, 2015 at 17:12:40
Press F8 as it boots up - usually immediately after the "splash" screen. You may have to press it a couple or three times... for a menu that allows you to select Safe-mode.

The15 pin socket is the standard vga output - for connecting an external display that has a compatible (standard vga) socket...


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#14
June 13, 2015 at 17:21:19
This a relatively simple explanation as to how to connect a vga to hdmi system...

http://tinyurl.com/qctd257

This is another; slightly confusing in its presentation; but the essentials are there... One can use a usb-hdmi adapter cable system (and one needs to load drivers for it to).

How well the latter works - and the cost of any of the possible options - ???

And this a specific set of parts:

http://www.vgatohdmicable.com


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#15
June 13, 2015 at 17:27:05
trvlr is right but if you have a job to catch it just keep tapping F8 immediately after powering up (until it gets there, or there is an obvious change0. That takes you to the startup menu which is white letters on black background. You then select Safe Mode from the list.

However, before you select from the list is the black screen also displaced?

An even better test is to attempt to get into BIOS (setup). We would need your computer make and model number to advise what key to press but it usually mentions it as "Setup" on the boot screen. If that screen is displaced then it's just about certain you have some sort of hardware fault (inc monitor) because the Setup (BIOS) shows before Windows has even started. By the way, if you make it to the BIOS menu and can't see how to exit without saving, then just hold the power button down for a few seconds and restart the computer. You don't need to change anything in BIOS, just see if that screen is also displaced.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#16
June 14, 2015 at 07:53:00
Back on this morning. Tried the F8 thing and as it boots up i get a full screen of hazy grey/white with a 2" black bar running verticle down the center which stays there until the welcome screen finally comes up?

Thanks to you guys for all the help, but i think its time for an up to date new laptop. I don't need the best, just e-mail,ebay, a little google, and ocasional autocad. How good are the ASUS from walmart and do they have a cd/dvd drive? Any suggestions? Price is important when your on SS.
Geo.


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#17
June 14, 2015 at 09:00:39
I'm sure whatever they offer will have various options. You can check out computers at walmart here:

http://www.walmart.com/cp/computers...

message edited by DAVEINCAPS


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#18
June 14, 2015 at 09:59:46
Yes, it certainly sounds like hardware, even without the ultimate check in BIOS.

You could try lowering the screen slowly and watch the screen until it nearly closes. If that temporarily gives full screen (or anything strange happens) then it points to the ribbon cable wearing where it hinges, or a loose connection at either the motherboard or screen end.

Always pop back and let us know the outcome - thanks


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