Solved Windows Vista PC won't accept my password

June 16, 2014 at 10:07:09
Specs: Windows vista
Having switched on my computer and getting he screen asking for my password, I typed in the correct password and the computer will not accept it. tried several times but it won't accept it what can Ido

See More: Windows Vista PC wont accept my password

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✔ Best Answer
June 18, 2014 at 11:40:04
There was a problem with a Windows update thT was installed. An IT man with the correct software was able to sort it out. Thanks for trying to help


#1
June 16, 2014 at 10:18:49
Is this the windows password or maybe some bios password that comes up before windows starts loading?

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#2
June 16, 2014 at 11:46:17
It's the password on start up

message edited by redridinghood


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#3
June 16, 2014 at 12:03:30
It's the password on start up

By that do you mean when the system starts to boot - and screen is effectively black for a wee while; or is it appearing when windows starts to boot; or windows has booted and you're at the login screen?

Have you tried leaving "it" blank?

Can you get in via safe-mode?


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Related Solutions

#4
June 16, 2014 at 12:59:24
The start up screen

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#5
June 16, 2014 at 13:05:10
I take that to mean - before windows tries to load...?

Have you tried to get into the bios settings - usually del key; but might be otherwise depending on make/model of computer involved.

What make/model computer do you have?

message edited by trvlr


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#6
June 16, 2014 at 14:01:43
It is Vista touch screen

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#7
June 16, 2014 at 14:05:08
What is not clear here is do you actually get to the windows-Vista logon screen or not? Or do you get "stuck" at the actual boot up screen which is usually black apart from a brief message to press whichever key to enter setup/bios?

You seem to be saying you get to the Windows-Vista logon dialogue box - where you enter your user-name and password to actually login to Vista - but can't get any further?


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#8
June 16, 2014 at 14:07:28
Yes, the computer will not accept my pass word when I switch on

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#9
June 16, 2014 at 14:17:39
I'm sorry the situation is not clear... When you say it will not accept my password when I switch on - when is this password requested?

There are two places where a password can be required. The first is not often used - and it happens almost as soon as you power up - on a black screen with a small (usually black/while) dialogue box - requesting only a password; no user name.

Later - and this is the more common one - when windows has booted up almost fully you get a dialogue box requesting both your user-name and password to actually login to your windows account and desktop

So which is it?

In your #6 you say Vista touch screen. Are you saying you get to the Vista logon (your user-account) and then the touch screen doesn't accept your password? If so then what happens if you do it all with the keyboard and use "Return/Enter" on the keyboard, or the mouse to click OK?

And have you tried to logon via Safe-mode?


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#10
June 16, 2014 at 14:19:19
It's the first one of your two choices

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#11
June 16, 2014 at 14:52:29
Can you let us know the make and model number of your computer please?

Vista is the operating system and there are many touch screen computers. We need to know which one yours happens to be.

Always pop back and let us know the outcome - thanks


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#12
June 16, 2014 at 20:23:42
This thread is a reminder I have to go to the dentist tomorrow.

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#13
June 17, 2014 at 01:17:42
The computer is a Sony vaio

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#14
June 17, 2014 at 05:12:24
All sorted thank you

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#15
June 17, 2014 at 06:03:38
Good to hear.. May we know what the solution was(how it was "sorted") - please? Always useful for future reference...?

And thank you for posting back


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#16
June 18, 2014 at 11:40:04
✔ Best Answer
There was a problem with a Windows update thT was installed. An IT man with the correct software was able to sort it out. Thanks for trying to help

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#17
June 18, 2014 at 13:13:57
Thank you for telling us how it was"fixed"... Often is the case that a local chap/chapess may be of help and have necessary items to hand...

Bon chance


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