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Windows Vista locked at log-in screen

July 30, 2016 at 16:14:31
Specs: WinXP SP3, P4/2G
My wife uses an older Windows Vista laptop that used to belong to our youngest son. I'm going to ask him for help in solving this problem when he gets off work, but for the time being, my wife is insistent that my skills come into play, trying to unlock this computer.

I have no idea what she did, what button she pushed, but I can only say that this woman has "busy fingers disorder", basically having frequent "events" where she simply pushed one button too many, and either closed what she was doing, losing it, or just gets lost in all the tabs she keeps open.

I try.

Anyway,,I don't have a Vista computer myself, as I'm still using XP, though it's getting to a point where I'm considering going to some fast, secure, and manageable, like Linux, or something.

So, I have no idea why she got herself to the log-in screen, waiting for a password, which it's not allowing us to input, since under our son's name, above the password window, the word "locked" seems to indicate something,, something I don't know how to unlock.

My first inclination would be to give the Asus laptop a hard shut-down, using the on-off power button found at the upper right of the keyboard. Then I would re-boot, seeing if the password page is still "locked".

I just thought I'd come here first, to this forum, since I always like to learn.

I promise I'm not hacking someone's computer, for any malicious reasons.

Any suggestions?

P.S.,, for clarity, let me affirm that we already KNOW the Vista login password for this computer, for our son's identity. We've been using it for years. It's locked us out of the password field, so we can't input the password we know, or any other password for that matter. The cursor will go there, but nothing happens when we type in the password field.

message edited by WinXP_straggler

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July 30, 2016 at 16:58:03
By the way, in case we need them, I just found the Windows Vista recovery DVD's for this computer. It's still plastic-wrapped, 2 discs, for the Asus Notebook PC. My wife found them.

Also, she says she thinks she knows "how it happened".

She was napping on the couch, where she uses the computer, with a wireless keyboard and mouse. She says she heard some "clicking", and then, wondering where it had come from, leaned over to collapse onto the couch pillows and nap some more, and she heard a "ding" sound, then, upon inspection, found the keyboard under the couch pillows. So, any keys could have been pushed, including all the specialty keys on the top row, or the "F" keys, or whatever.

P.S., I just read somewhere that if you hold down the Shift key for more than 8 seconds, it locks the keyboard. I haven't yet read anything telling how to unlock it, but maybe a hard shutdown and reboot? I may try this next.

message edited by WinXP_straggler

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July 30, 2016 at 19:00:18
Not quite sure how it worked, but through googling "Locked out of keyboard on Vista login", I came across some instructions on how to disable several settings in the area of "accessibility", or specifically, the "ease of access" settings, particularly regarding the keyboard, in the control panel.

As soon as I released all the "ease of access" functions, unchecking all the boxes, the ability to input a series of numbers or letters using the keys returned to me, and I was able to input the password, and get to the desktop, where I went back into the control panel and double checked to see if the settings I removed had stayed removed.

I wouldn't have been able to do this if I had not been somewhat resourceful. The instructions I came across mentioned that to get to the "ease of access" settings, I would have to go through the Start button, to Control Panel, and so on,,, but the problem was that there is NO "Start Button" on the Vista login screen, where you input the password. I did, however, discover that the "ease of access" area of the control panel was ALSO accessible from a relatively obscure little blue button right where the Start button would have been on that screen, if there had been one. This button allowed me to first of all, disable anything checked, as far as keyboard functions that enable "ease of access" (what was "accessibility"). So, after unchecking several checkboxes under the "ease of access" settings, regarding keyboard functions, I finally was able to input the password, get to the desktop, and walk like a man again,,lol.

Thanks for all the help,, (j/k).

I know. Everybody's out having burgers and fries,,,tee hee,,,

message edited by WinXP_straggler

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July 30, 2016 at 19:50:49
Now how do I give myself the "best answer"?

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Related Solutions

July 31, 2016 at 04:44:17
With a bit of luck a moderator will come by eventually and award you best answer.

Well done.

Always pop back and let us know the outcome - thanks

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July 31, 2016 at 05:07:01
Echoing Derek - tres well dun...

You never know your post may help another in a similar situation anon...

Meanwhile award yourself a double gold star - and an extra piece of cream cake with your afternoon tea...

Then of course go and mow the lawn - before it rains (again)....

message edited by trvlr

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August 1, 2016 at 01:29:45
Okay, well, thanks again for being there. I wouldn't have had the confidence to do many things on a computer if I had not gained that confidence by my many visits here to post a question, or just to read others solutions.

Until the next problems arise,,

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August 2, 2016 at 19:11:48
Impossible to decide "best answer". Making that choice in this thread would give unfair advantage to one of these two helpful souls, "Derek" and "trvlr", both of whom deserve it equally.

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