|My wife uses an older Windows Vista laptop that used to belong to our youngest son. I'm going to ask him for help in solving this problem when he gets off work, but for the time being, my wife is insistent that my skills come into play, trying to unlock this computer. |
I have no idea what she did, what button she pushed, but I can only say that this woman has "busy fingers disorder", basically having frequent "events" where she simply pushed one button too many, and either closed what she was doing, losing it, or just gets lost in all the tabs she keeps open.
Anyway,,I don't have a Vista computer myself, as I'm still using XP, though it's getting to a point where I'm considering going to some fast, secure, and manageable, like Linux, or something.
So, I have no idea why she got herself to the log-in screen, waiting for a password, which it's not allowing us to input, since under our son's name, above the password window, the word "locked" seems to indicate something,, something I don't know how to unlock.
My first inclination would be to give the Asus laptop a hard shut-down, using the on-off power button found at the upper right of the keyboard. Then I would re-boot, seeing if the password page is still "locked".
I just thought I'd come here first, to this forum, since I always like to learn.
I promise I'm not hacking someone's computer, for any malicious reasons.
P.S.,, for clarity, let me affirm that we already KNOW the Vista login password for this computer, for our son's identity. We've been using it for years. It's locked us out of the password field, so we can't input the password we know, or any other password for that matter. The cursor will go there, but nothing happens when we type in the password field.
message edited by WinXP_straggler