windows updates have disabled my pc

Acer Aspire ax1700-u3700a desktop
June 17, 2010 at 13:40:19
Specs: Windows Vista 64 bit
a recent windows update seems to have caused major problems with my acer aspire ax1700. It now gives me constant blue screens or simply freezes on me for no apparent reason. I have performed full system restore as well but the problem still exists. Can anyone help? Mine is just out of warranty and they will not assist me!

See More: windows updates have disabled my pc

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#1
June 17, 2010 at 13:48:39
Are you certain that windows updates are the problem? The next time you get the blue screen, write down the error message and code provided on the screen.

It isn't certain that updates have caused the issue, this may or may not be a timing coincidence. We need to pull the error message and dig deeper into the cause.


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#2
June 17, 2010 at 14:11:38
ok, though I will say that the error messages on the blue screens were different at times, and sometimes they gave no error message at all. most of the time, the computer just freezes with no blue screen at all, and i have no choice but to shut it off and turn it back on. I've just done a full system recovery so I'll let you know how it turns out.

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#3
June 17, 2010 at 14:19:02
Just before this started happening, if this is any help, there was an update that failed. the error message, after i looked it up, said i needed to check the date/time so the update could complete. sure enough, for some reason, the date was suddenly set back to 2009! It was after this that everything started going wrong...

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Related Solutions

#4
June 17, 2010 at 14:25:25
now once the re-format completes, as its starting up windows for the "first time", it has already frozen on me. this means there's now a problem with the hard disk, doesn't it?

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#5
June 18, 2010 at 08:22:53
It's not necessarily the hard disk, but if you are experiencing the same kind of freezing after wiping the OS clean then the problem is likely a hardware issue.

Does the computer stay on long enough to boot it up, go to start, control panel, administrator tools, event viewer? If you can take a look for Errors in the system log. See if any of them look related to hardware.

Something else you can try is testing the RAM memory with memtest http://hcidesign.com/memtest/


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#6
June 18, 2010 at 08:53:47
"Driver IRQL not less or equal" is the message i just got on a blue screen. The pc was at the point where i should have been able to go to control panel, etc. But its an acer and it has its own utility which is trying to update 19 windows updates, before the actual windows update utility does its thing. it keeps freezing on the 2nd update, which is a recent windows hotfix.

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#7
January 5, 2011 at 15:09:02
Win updates have disabled my pc it has shut down my dvd drive, usb drive ,wifi antenna, and has caused hours of system restores.

how ever you just have to restore it to a very early point however it seems your pc is damaged beyond repair


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