Windows Update problem

Ecs / A780gm-a
October 22, 2009 at 19:25:50
Specs: Microsoft Windows Vista Home Premium, 2.4 GHz / 1790 MB
My system crashed a couple days ago while I was responding to an e-mail. The computer locked up while I was typing then a message appeared that said there were several corrupted files and Windows had to close. My system automatically checks for viruses when retrieving e-mails. I didn't get any warnings about having one and I didn't open any attachments. When I rebooted, the same message came up and would not continue. I tried the "repair" on the Vista CD. That didn't help either. At that point I decided to do a system restore from my backup drive. I use Ghost 14. I used a restore point from about a week ago. When it completed and rebooted the system came back to normal. I checked most of my apps and they were all working fine. I then decided to check to make sure all my updates were current and ran Windows Update. It showed that there were 13 new updates that needed to be downloaded. I downloaded them and installed them. When it completed it said to restart the computer. Here's where the problem occurred. As the computer shut down and went through the part 1 and 2 of configuring the updates, that went through without a problem. When the computer rebooted and started part 3 of the configuration it got to 44% then shut down on it's own. Then it kept going through the same loop. Reboot, 44%, then shutdown. The only way I was able to get it back was to run the system restore again. Does anyone know how I can repair this without having to completely reload everything? I'm running Vista 32 bit on an AMD processor. If you need more info, please let me know.

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October 23, 2009 at 06:56:40
The obvious solution is to not install that latest batch of updates.

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January 10, 2010 at 03:37:24
well i don't see any concrete solution to your problem. but there can be several possibilities like..
the antivirus you've installed could not detect any one of virus that could have harmed your system,
may you have mistakenly installed some malware that seems like antivirus softwares, like Antivirus 2010 and several others..

but anyways this is not the current problem. and the problem is that you are stuck at 44% of update configuration step3. phew..!!!!
well...yes i agree this is really annoying i know. i've gone through this as well. and atlast what i did is reinstalled Windows and then i installed the Vista SP1, then Vista SP2 Package (Both standalone packages for offline installation {{i prefer offline updates}} ). and that worked really fine for me :D

but Wait! there is one more step that you can do before you go for the last option..
you can try running the "System Update Readiness Tool"
download it from here:

i've not tested this personally but i hope that this must help you come out of the trouble. and incase you want to do the manual update from No SP Vista Version to Service packs.then here are the link to SP1 & SP2:



x86 is the 32-bit verion
x64 is 64bit.

i hope i've helped you upto some extent. :)
All the Best.
Thanks! :D :D

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January 10, 2010 at 06:48:31
Thanks Sourabh for the suggestions. It's been a while since I originally submitted my problem on the forum. The 1st reply was pretty much useless. After waiting a few more days and not receiving any more responses I figured nobody could help. So I ended up reformatting my drive and did a complete Vista reload. It was a pain in the rear but at that time I was left with no other choice without other guidance. Since the reload and applying all the updates the problem is gone and everything is back to normal. However if this problem ever comes back I will use your suggestions first before doing a complete system reload. Thanks again!!

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