Windows Explorer not responding

July 1, 2009 at 06:20:38
Specs: Windows Vista
Hi, This is Peter from Kruger Park Sepungu Safaris. When I click on My Pictures a window opens reading "Window Explorer(Not Responding) When I X out it gives the same message with 3 other options.
When I tried to RIP a CD it ejects the CD after the Pragram has opened.
Can somebody help. My Laptop is a Toshiba that came without any software. The self made recomery CD is also not responding when I F2 and BOOT.
Any advice appreciated

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#1
July 1, 2009 at 10:41:00
"When I tried to RIP a CD it ejects the CD after the Pragram has opened."
"The self made recomery CD is also not responding when I F2 and BOOT."

If your optical drive is malfunctioning, both of those problems cound be caused by that.

Problems reading a disk can be caused by a dirty laser lens.
If it's built into the laptop, you could try wiping off the laser lens when the optical drive's tray is ejected without a disk on it, but that probably won't help in this case.

Modern optical drives are only warrantied for one year. The most common reason they malfunction is, after the drive has been used a lot, the sleeve bearings in the motor have worn to the point that they are producing too much friction, and/or the bearings no longer have enough lubrication, and the motor can no longer spin at even the minimum 1X, or it doesn't spin at all. No spin is easy to test for.
Less commonly, after the drive has been used a lot, a laser or the circuits for a laser can burn out - burner drives have at least two of them.
Windows, and the mboard's bios, won't recognize there's a disk in the drive if the motor can't spin at least 1X, or if there's something wrong with the laser it's trying to use on the drive.

I'm assuming it's the drive built into the laptop.
If it isn't, an external drive requires up to the full max. USB spec 500ma and if it's connected via a USB connection it may not work properly unless it's plugged directly into a port built into the laptop.

Have you tried booting the same "self made recomery CD" in the same drive before?
A CD-R or DVD-R (if it can read DVDs) should read fine, but a CD-RW or DVD-RW or other type of disk may not read properly if it wasn't made in the same drive.

"When I click on My Pictures a window opens reading "Window Explorer(Not Responding) "

Windows Explorer is the Windows desktop interface.
If the optical drive had a disk in it when you clicked on My Pictures, Windows often auto accesses the optical drive(s) before opening certain things if it detects there is a disk in a drive (the led on the front of the drive doesn't always light up when it does that) - if the drive is malfunctioning whatever it is you clicked on may not load at all.
In that case My Pictures should open fine when there is no disk in the optical drive.

Windows also often auto accesses other things before opening certain things - e.g. if it detects there is a disk in a floppy drive, or a USB flash drive, or other device plugged in data can be stored on. e.g. a USB flash drive that can't be read from could also cause whatever you clicked on to not open.
(If a USB device won't read or won't work properly, if you have it plugged into an external hub, not all devices work connected to a hub - try plugging it directly into a port built into the laptop.)


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