Solved will HP recovery disk work on new hard drive?

September 17, 2010 at 20:07:00
Specs: vista
My hard drive died called hp they sold me recovery disk and said i could use them to install operating system on new hard drive It did not work called them back and said if i buy a plan for $45.00 dollars they would tell me the secert of reinstalling my OP with the recovery disk

Can i use the recovery disk to install on a new hard drive or is HP scaming

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September 18, 2010 at 00:00:59

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September 18, 2010 at 03:10:15
✔ Best Answer
Question: will HP recovery disk work on new hard drive?

Answer: No unless you ship the machine back to HP (or bring it to any HP authorized service center) to have the new HDD tattooed with EISA hidden partition. Without the tattoo, HP recovery disk will not work.

Question: is HP scaming?

Answer: Sort of in the name of M$ mandate that Windows should work only as long as you don't replace the original HDD. It's a money-making bonanza for both M$ & the System builders.


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February 3, 2011 at 02:00:11
I have a similar issue. Probook 5310m disc failed.

New one sent. HP sent a new disk. I installed Windows 7 and then tried the HP to install "App recovery and Driver recovery disk". It failed to load some utilities that need HP partitions HP_Restore and HP_tools. On install these had failed to install.

Contacted HP and they said they would send the Recovery disks. What I received was another copy of the Windows 7 DVD and another "App recovery and Driver recovery disk".

So, is this the wrong disk set and I ask for another, or is this the right set and I need to install properly? And how do I install properly.

Key is "How do I do it to get the two partitions" No HP Restore Manager installed - rebuilt the machine previously and it may have been wiped?

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April 10, 2011 at 06:38:02
I have a little trick that should fix all of your problems: Never buy an HP Leproustop/Nastybook again.

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