Why won't my laptop sut down? Froozen

February 24, 2011 at 06:45:26
Specs: Windows XP
Says" pls don't power off or unplug" "installing update 1 of 1" this happened all night .What to do?

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February 24, 2011 at 13:20:54
Most likely you must power it off..on a laptop it may be necessary to unplug your battery. It will boot up fine after you replace the battery.

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