White Screen in normal load??

Dell INSPIRON 1525
August 4, 2010 at 06:10:55
Specs: Windows Vista
I have been getting a white screen occasionally on my laptop for about a month. at first, i would just reboot the pc into safe mode, screen works fine in safe mode by the way, and then restart to normal and the pc would work fine. now all i can use is safe mode because i always get the white screen. i know its not the graphics or video card i am assuming maybe a virus of some sort. Please help!

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August 4, 2010 at 14:39:58
ah - you have the same laptop model as me (Inspiron 1525)!!

I have never had this problem occur to me before, but here are my idea's

1. When you said "might have a virus" did you have an antivirus installed before this occasion, and was it kept up to date

If so, can you perform a scan from within safe mode?

2. If you cannot scan from within safe mode, or there is no virus found at what point in the booting stage does the screen turn "White"? And does windows completely crash or does windows continue to boot in the background?

Hopefully this will help diagnose the issue anyway :P

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August 4, 2010 at 15:37:16
Thanks for the response. I can run every program as far as antivirus and spybot in safe mode. when the white screen comes i can still access task manager and it also shows the mouse cursor but just shows white. very strange. i just recently rid myself of desktop security 2010 malware crap but it was giving the white screen issue before. eventually it would work properly after reboot in safe and back into normal mode but now only white. not real sure. i may just reload my os. blah

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August 18, 2010 at 14:09:50
I have always had this white window thing. If I have to reboot it, then here comes the white window. I hate it and no one knows how to get it off.

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