|Sometimes when an error occurs it causes a BSOD (Blue Screen Of Death) and the screen flashes by so quickly you rarely get to see the error message. By disabling the auto restart on system failure feature, you can read the error messages on the blue screen and pass that on to your helpers/support. To do this|
1/ Click Start button.
2/ Select Control panel.
3/ In Control Panel select system
4/ In the System Window look on the Left hand side of the window and you will see a list of options. Click on the Advanced System Settings option.
5/ The User Account Control may pop up. If it does then enter the required information (if you are not the administrator) or, if you are the administrator, click the Continue button.
6/ In the Advanced Settings window look for the Startup and Recovery section and then Click the Settings button.
7/ In the Startup and recovery window look for the section marked System Failure and remove the tick mark from the Automatically Restart option. Now press OK button.
8/ Finally click the OK button on the System properties Window and then close the system window.
You may be able to do the above in safe mode.
Now when the BSOD happens it will stay on the screen allowing you to read the error information. Report back with this.
☺ When everything else fails, read the instructions.