Solved what is causing this

August 25, 2017 at 17:16:31
Specs: Windows Vista
computer all of a sudden shuts off,this happened twice,at differant times,ran virus,spyware scans no hits.

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#1
August 25, 2017 at 17:53:15
Two things spring to mind, overheating and Power Supply trouble.

Run this program and check out the temperatures:
http://filehippo.com/download_hwinfo/

In particular look at the CPU figures - if they are much over 60C it might be your problem., requiring a good cleanout.

Always pop back and let us know the outcome - thanks


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#2
August 25, 2017 at 22:29:01
Hi Derek A clean out could possibly be a good way to go,how would I do that.. .just run scan,slighty over CPU fig TY Suits

message edited by Suits


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#3
August 26, 2017 at 06:03:19
✔ Best Answer
"A clean out could possibly be a good way to go,how would I do that"

You didn't provide any info about your system so we don't know if it's a desktop or laptop. To clean a desktop, unplug the power cord, remove the side panel from the case, then use compressed air & a soft brush to loosen all dirt/dust that's clinging to the heatsink, fans, & other components. It can be a very messy job. I usually disconnect all the cables from the tower & do it outside. Whatever you do, do NOT use a vacuum because of the possibility of static electricity zapping the motherboard.

If you have a laptop, blast compressed air thru all the cooling vents. Once again, it can be a messy job depending on how dirty it is.


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#4
August 26, 2017 at 06:48:58
Yes, let us have the make and model number of your computer.

You are aiming to clean vents, fans and (important) CPU heat sink. It should not be necessary to remove the CPU from the heat sink to do this. Access to a laptop can be fiddly.

Always pop back and let us know the outcome - thanks


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#5
August 26, 2017 at 08:14:30
I,m sorry should have known better,,I have a laptop toshiba satellite,I did use air can to clean all vents as well as inside (using long adaptor on nozzle) so now its wait an see.Is there any scans I could run that may also help. Ty

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#6
August 26, 2017 at 10:48:42
Have the temperature readings dropped?

If you need to come back let us have the model number as well - there are many Toshiba Satellites.

Always pop back and let us know the outcome - thanks


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