Solved Update fails? Acer aspire 5515 computer please send help

July 26, 2018 at 22:11:05
Specs: Android , Unknown
I have a Acer aspire 5515 computer, it had been given to me and had been factory reset.
I just got wifi recently and the internet explorer will not work, i looked around for a little bit and i think it needs to be updated but whenever i try and update it it says they had "Failed"
I'm new to computers since this is my first, i don't know what to do.
I've tried searching and i couldn't find anything that would help me

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✔ Best Answer
July 27, 2018 at 14:50:20
Since you're new to computers, here's a quick explanation of what's going on. By doing a factory reset, the system essentially went back in time & it is now 2009 (or thereabouts). So you will have about 9 years worth of updates to catch up with.

Any version of Internet Explorer that works with Vista (last supported version is IE9) is outdated & a major security risk. So as OtheHill suggested, you should install another browser ASAP. However, most of the other browsers no longer support Vista either. Here's a fairly recent article that lists the support status of the various browsers: http://home.bt.com/tech-gadgets/int...
According to that article, Lunascape is the only browser that's still fully supported: https://www.lunascape.tv/products/w...

A "driver" is software that allows the OS to communicate with the hardware. Windows contains most of the common drivers for the motherboard chipset, graphics, audio, network/wireless, etc., but they're generic plus only as new as when the computer or OS was released. That's why drivers should be periodicly downloaded & updated. OtheHill provided a link to the downloads at the Acer site, 3rd link from the bottom, but you need to know which OS you're running & what hardware your laptop contains.



#1
July 26, 2018 at 22:18:41
From my experience resetting one that far means you need the wireless internet files/drives, connect directly to you're internet modem and google should be able to help you properly from there.

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#2
July 26, 2018 at 22:26:58
How do I do that?

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#3
July 26, 2018 at 22:33:04
I can't quite remember but you need a certain cable to do it.

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Related Solutions

#4
July 27, 2018 at 09:41:53
OK, if that laptop was restored to factory state then you probably do not have any Vista service packs installed. You need to first determine what verion of Vista is currently running. If original version then you need to download and install the first 3 links below in that order.

If you can't get on the internet now, then you will need to download those files to another computer and then apply them to your laptop using CDR, USB transfer, or some other method.

The above MAY be beyond your capabilities. If so, get help from a friend.

Next thing to note is that NO version of Internet Explorer that will install to Vista is supported by Microsoft. You will need to use another Internet Browser, like Firefox.

Next, use the rest of the links below to download drivers for your hardware.

https://support.microsoft.com/en-us...
https://www.microsoft.com/en-us/dow...
https://support.microsoft.com/en-us...

https://www.acer.com/ac/en/ID/conte...
https://www.welivesecurity.com/2016...
https://support.microsoft.com/en-us...


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#5
July 27, 2018 at 14:50:20
✔ Best Answer
Since you're new to computers, here's a quick explanation of what's going on. By doing a factory reset, the system essentially went back in time & it is now 2009 (or thereabouts). So you will have about 9 years worth of updates to catch up with.

Any version of Internet Explorer that works with Vista (last supported version is IE9) is outdated & a major security risk. So as OtheHill suggested, you should install another browser ASAP. However, most of the other browsers no longer support Vista either. Here's a fairly recent article that lists the support status of the various browsers: http://home.bt.com/tech-gadgets/int...
According to that article, Lunascape is the only browser that's still fully supported: https://www.lunascape.tv/products/w...

A "driver" is software that allows the OS to communicate with the hardware. Windows contains most of the common drivers for the motherboard chipset, graphics, audio, network/wireless, etc., but they're generic plus only as new as when the computer or OS was released. That's why drivers should be periodicly downloaded & updated. OtheHill provided a link to the downloads at the Acer site, 3rd link from the bottom, but you need to know which OS you're running & what hardware your laptop contains.


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