Unable to print form WordPad and Word.

May 20, 2011 at 16:46:04
Specs: Vista
Able to print a test page, email, and everything else. Have reinstalled the printer and HP Deskjet 810C, still same problem.
This is a friends computer, a priest, and he thinks Norton Virus protection deleted a necessary file.

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#1
May 21, 2011 at 06:38:20
Forgot to say both Word and WordPad print, but pages come out blank.

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