Solved unable to do a system restore

August 21, 2013 at 23:41:02
Specs: Windows Vista
hi

I have a toshiba equium a300d and i want to do a factory restore. I turn off the pc and restart hitting the f8 key this gives me an option to fix my pc.
I then see a screen which says loading files and then i get this message
system recovery options - the installed program cannot start click ok to shut down your pc.

How can i get past this message and do a factory restore on my pc?


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#1
August 22, 2013 at 06:16:38
Since that is local to the hard drive, something could be corrupt giving you this error. Have you tried creating bootable Windows Vista media to do a fresh installation? The Vista product key should be on the bottom of your laptop (check for that first).
http://forums.computers.toshiba-eur...

www.standby-it.com


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#2
August 22, 2013 at 12:11:54
Thank you so much I will try that next. I did do a back up when I bought it but so long ago I don't appear to have them any longer.
Cheers

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#3
August 22, 2013 at 13:53:35
✔ Best Answer
For starters, a system restore & factory recovery are 2 completely different things.

"I have a toshiba equium a300d and i want to do a factory restore. I turn off the pc and restart hitting the f8 key"

Try the following:

- start with the laptop powered off
- press and hold the 0 (zero) key & at the same time, tap the power button once
- when it starts beeping, release the 0 key
- when prompted, select Yes to continue with the recovery
- select 'Recovery of Factory Default Software' & click Next
- select 'Recover to out-of-box state' & click Next
- click Next to Start the recovery

Be aware that you will most likely lose all your files so hopefully you have backups of any important or irreplaceable data (photos, videos, word docs, etc).


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#4
August 22, 2013 at 16:08:09
Can you boot up in Safe Mode - tap F8 key while booting?
If so, System Restore might still be an option (keeps your own files).

Always pop back and let us know the outcome - thanks

message edited by Derek


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