turned computer off while repairing now blue screen only

Dell Studio 1735, 1737 laptop battery -...
December 14, 2012 at 12:47:12
Specs: Windows Vista, 4GB, DDR2, 2Dimm
I have a blue screen and cannot log on....can you help? My laptop failed to boot up and said it would need to be "repaired"...so I let it, but after 2-1/2 hours it was still repairing - I turned it off and now I cannot log on - ony a blue screen and cannot do anything. Dell Studio computer.

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December 14, 2012 at 13:50:22
To clarify: are you experiencing BSOD? (Blue Screen of Death)

If so, please post the error code shown at the bottom of the screen.

Can you provide a Vista setup disk?

Google is your friend



Have a GREAT day!

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December 14, 2012 at 14:04:58
Yes, BSOD!!!
Not sure what you mean by error code at bottom of THIS screen?...you mean the www.manageEngine.com/IT_Help_Desk?
I have the Operating System disk installled on computer when purchased from Dell.

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December 14, 2012 at 14:31:40
My apologies....I'm guessing I don't have BSOD....AND....after leaving the computer on for awhile, the message: "Startup Repair is checking your system for problems...." began again....not sure how long it willl take, but I'm optimistic it will resolve itself once the "Repair disk errors." task finishes. fingers crossed!

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December 14, 2012 at 16:54:09
Let us know what happens.


Always pop back and let us know the outcome - thanks

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