TSST Corp DVD/CD +-RW TS-L632H

Dell / Inspiron 1720
July 7, 2009 at 07:39:35
Specs: Microsoft Windows Vista Home Premium, 1.5 GHz / 2037 MB
A few weeks back due to a massive virus, I nuked my laptop. I reinstalled everything (I thought) with all of my installation CD's. Since then I have not been able to burn DVD's (Previously not a problem.) I can burn CD's and Data disks just fine. The drive reads DVD's, CD's and Data just fine. Device Manager says that the device is working properly. I used Microsoft Fix-it it says it is fixed. I have uninstalled and reinstalled drivers.I have repaired my O/S. I have even sat on the phone with Dell for hours. Nothing seems to be working. I use ConvertX to DVD, to burn and also Nero. Can anyone shed some light on this? I do not believe that my drive is shot, since everything else seems to be working. HELP!

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#1
July 7, 2009 at 07:44:18
..reinstalled everything (I thought) with all of my installation CD's.

Does that include the drivers CD supplied by Dell when you purchased Inspiron 1720?

i_Xp/VistaUser


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#2
July 7, 2009 at 07:51:12
Yes, drivers were included. I reinstalled those as well. I also meant to add to my previous question that the "device description" has it as CD/ROM. I do believe that the previous description said DVD/CD RW. It is almost like it is not recognizing that it is there, but yet it is. I am really stumped.

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#3
July 7, 2009 at 08:06:35
If TSST drive is not the original drive supplied with your Inspiron, try download * install software designed for that particular drive at the link below.

http://www.filebuzz.com/findsoftwar...

i_Xp/VistaUser


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Related Solutions

#4
July 7, 2009 at 08:30:20
This is going to sound like a crazy question. I should know this. however, is it possible I have the wrong driver? And how would i find out what it is. The specs that i have, I got from Dell, and assumed that they were correct. I know that my drive is a dual layer drive and is DVD/CD RW but everywhere I have checked the numbers don't match up.

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#5
July 9, 2009 at 01:40:10
Okay- I found out today that the Dell Inspiron 1720 has a proprietary drive. Obviously when I nuked my computer this was wiped out. Any suggestions on how to get this back up and running. I am thinking that with this gone this is why my DVD player will not burn. I have looked on the Dell website and it has nothing about this drive. Please HELP! I need to be able to burn!

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