I know this is probably the wrong catagory for my specific issue but there wasn't a catagory specific enough for my problem. I have a Compaq Presario CQ60 and am trying to restore the computer to factory settings. These computers do not come with a disk but instead should have an option when starting up to do a full system recovery to factory settings. When I hit that option all that happens is it opens the recovery console and runs system restore (which really does me no good) because the ferthest date back is 3/4, 3 weeks ago.
I just want the computer back to where it was at when it came out of the box. I don't care about the information on it as it can all be replaced easily. Also I'm not interested in buying a recovery CD from Compaq for $40.
The best place to look is in the owners manual. It may allow you to create disks with some program. It may tell you some other F key at boot to recover system to OEM state. It also may say that they do not offer disks to the user unless you pay $40 for them. If you are sure that the manual says to press the key you have been pressing then it is damaged or had been deleted or some other change.
I agree that it seems easy enough to offer a $2 disk to the customers but they don't more and more.
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