toshiba laptop loaded with Vista OS wont come off loading

September 11, 2013 at 23:46:41
Specs: Windows vista
my sons toshiba laptop OS vista, wont load its programme it just keeps loading with nothing happening but that green bars running accross screen
suggestions to download quick fix solutions are hysterical as how can one download a sytem when one cannot access into that system??

message edited by Melody-anne

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September 12, 2013 at 05:35:34
Reboot the computer and start tapping the F8 key. This should get you into the 'safe mode' menu. The top option should hopefully be 'Repair Your Computer', select this and follow the prompts - you will be asked to select the keyboard country and, if necessary use your logon password. Then choose 'startup repair' - it will look for your Windows files and then check to see if there is a problem with the start-up and hopefully repair it.

Give this a go first and post back.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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September 12, 2013 at 14:34:30
wont load its programme

Do you mean it won't load Vista or something else?

One thing you could try that "sometimes" helps. Remove the power from the domestic supply and remove the battery. Hold the power off/on button in for about 20 seconds. Put it back together and see if that takes it out of the loop.

Always pop back and let us know the outcome - thanks

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