Tiscali ISP settings for wireless?

April 10, 2010 at 04:28:48
Specs: Windows Vista
I can connect to internet via cable to my router, but have lost wireless connection. Guys at Tiscali have run checks and say it is my wireless settings that are at fault! Can anyone help me please

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#1
April 10, 2010 at 05:19:33
"Guys at Tiscali have run checks and say it is my wireless settings that are at fault!"


Where? On your PC or on your router?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
April 10, 2010 at 10:04:19
Feel free to take a look on this wireless network troubleshooting article, hope able to help you. Sometimes the problem might due to simple configuration issue, just need some time to check and test..

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#3
April 10, 2010 at 12:57:56
they said problem is with PC. Was told to contact dell, they are going to charge £59 to tell me how to fix!!!

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Related Solutions

#4
April 10, 2010 at 13:48:44

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#5
April 10, 2010 at 15:24:36
I assume you're using a wireless router that connects to a standalone high speed modem, or a combo wireless router / high speed modem.

The wireless adapter's settings on your computer must be compatible with the wireless settings in the router's configuration, and the wireless feature must be enabled in the router's configuration settings.

If the wireless adapter's settings on your computer are NOT compatible with the wireless settings in the router's configuration, the wireless connection between your wireless adapter and the router cannot work.
You can check the settings in the router's configuration by connecting to it via a network cable from your wired network adapter, and typing the URL in your internet browse you use to access the router's configuration, which is 192.168.xxx.xxx , the last two numbers being specific to your particular router model, then you may need to type in a user name and/or password to access the configuration.
If you want help regarding that, we need to know the make and model of your router, or combo router / high speed modem.
.......

If the wireless connection was working previously, you probably have an icon in your taskbar lower right that has 3 or 4 vertical bars on it that indicate the strength of the wireless signal. If when you hold your cursor over that, it says weak or no signal, the wireless adapter is working okay but it's not connecting wirelessly to the router.
When the wireless adapter is connecting to the wireless router properly, those 3 or 4 vertical bars are usually filled with green.
When the wireless adapter is connecting to the wireless router properly, but some setting is not right, or when the wireless adapter is NOT connecting to the wireless router properly, you may see that the bars have no color in them, or you may see red or yellow there.
What do you see there?


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#6
April 12, 2010 at 08:09:54
Check the wireless adapter driver status, ensure it works well. If not, you need to reinstall the driver (can get the driver from Dell website).

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#7
April 12, 2010 at 13:02:00
thanks for all answers. Very helpful.
I have no signal strength bars on my lower right side of screen. When I go to try and connect through the manager it says that the strength is very good. The wireless was previously working fine. It started playing up intermitently a few monthe ago and has now stopped completely.

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#8
April 12, 2010 at 15:39:39
"When I go to try and connect through the manager it says that the strength is very good."

What manager ? What's the specific name of it? Are you using the one built into Vista, probably called Wireless Zero, or one that was installed along with the software for the wireless adapter on the computer ?
If it came with the wireless adapter, we need the make and model of your wireless adapter.

If the signal strength of the wireless connection is good, then there's nothing wrong with the wireless connection between your wireless adapter and whatever it's connecting to, which I assume is a wireless router, or a "combo" router / high speed modem.
In that case, if what your wireless adapter is connecting to is your own router, or "combo" router / high speed modem (there may be other wireless routers or access points within range) , then the only setting that may not be right is the adapter and the router are not using the same security encryption key, or password - that has to be the same type and the same code or password.
You can find out what security type and code or password the router is using by accessing it's configuration settings, then check the wireless adapter's settings and make those the same.
If you want help regarding that, we need to know the make and model of your router, or combo router / high speed modem.
........

Wireless network connections, especially wireless B and G connections, can be unreliable. Wireless N is supposed to be much better, if both ends of the connection are wireless N.

In any case, sometimes you may need to "reboot" your high speed modem, or your combo router / high speed modem, in order to get your internet connection working properly again, because the high speed modem will not make a poor or dead internet connection good again automatically after it has become poor or dead. If your internet connection is DSL or ADSL, that's even more likely, especially if you're having telephone line noise problems.
To "reboot" the high speed modem, or the modem on a router / modem combo
- if it has a switch, switch it off, switch it on
- if it doesn't have a switch, unplug the low voltage DC power plug at the device (pull on the plug, NOT IT'S CORD ), plug it back in
- in either case, wait a short time until the leds on it indicate you have a working connection.

If you lose the wireless connection between the adapter and the router, or combo router / modem, and you haven't changed any configuration settings for wireless, then do the same thing for the router, or combo router / modem .
........

Once the wireless connection between the wireless adapter and the router, or combo router, modem is working fine (and the security settings and code or password are the same) ....

You can only connect to the internet via ONE of a wired network connection, or a wireless network connection, at a time.

If you want to change the way you want to connect to the internet, wired to wireless or visa versa, you must change the Connection settings in Internet Options, and you often have to reboot the computer as well.
E.g. if you are presently connected to the internet via a network cable, temporarily unplug it, then do this....

Control Panel - Classic View - Internet Options
or in Internet Explorer - Tools - Internet Options
Click on the Connections tab, then Setup at the top of the page. Go through the steps .


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#9
April 14, 2010 at 02:42:10
Check power supply of your modem. If it has started dying, you may lose wireless in the first place. Then you may lose wired connection as well.

By the way, wireless settings are not done by Tiscali ISP. Nor are there settings specific for Tiscali ISP. Your post heading is not correct.

Regards

SuatCINI


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