Solved the backlight on my laptop periodically disappears

July 16, 2012 at 06:49:42
Specs: Windows Vista
The backlight on my laptop periodically disappears meaning I have to restart the laptop, sometimes several times, before i can use it properly

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#1
July 16, 2012 at 10:21:11
Boot to a live cd/usb to see if it is a hardware issue.

Google is evil


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#2
July 16, 2012 at 13:11:39
✔ Best Answer
Hi Mishka35,

My name is Nischith and I work for the Social Media and Community Team at Dell.

Connect your Laptop to an External Monitor, once it's connected Hold down FN and Press F8 (Dell System) this should switch the display to the screen on the External Monitor.

You can connect your system to external monitor through DVI, VGA or HDMI port (Depends on the port available on your laptop)

For Display Ports images, Click on the link below

http://bit.ly/O2ZqeO

If the screen looks fine on the external monitor then your system needs LCD replacement.

Regards,

Dell-Nischith M
Social Media Responder


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#3
July 20, 2012 at 11:21:05
thanks so much for getting back to me Niscith. I'll give this a go and let you know how I get on.

Much appreciated


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#4
July 20, 2012 at 11:22:22
Thanks for getting back to me jefro. I'll give this a go and let you know how i get on.

Much appreciated


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