Sudden Force Shutdown

April 20, 2010 at 06:30:51
Specs: Windows Vista
My laptop (using Windows Vista) could force-shutdown suddenly and unpredictably, no matter what I am doing. After it force-shutdown, it would restart automatically and says:"Windows did not shutdown successfully. If this was due to system not responding, or if Windows try to protect your data ....." I have tried many ways to fix this problem, including by formatting my laptop, but to no avail. Thus, virus is unlikely to be the cause of this issue. I would be pleased to get advice from you. Thank you.

See More: Sudden Force Shutdown

Report •


#1
April 20, 2010 at 06:38:08
Is it giving you an error or anything like that before shutting down?

Report •

#2
April 20, 2010 at 06:47:41
No. It just force-shutdown at anytime without warning, as if I press and hold the power button for a while.

Report •

#3
April 20, 2010 at 06:52:43
First, let me say that I am by no means an expert, so take my advice at your own risk.

Now, is this an older laptop or what? The only situation I can think of, outside of a virus because you say this is a clean format & install of vista, is a hardware issue. I have seen machines simply shut off like that because the cpu is overheating and it is thus protecting itself. I guess what I'm trying to say is it sounds like its a hardware issue. The only other thing I can see it being is a battery/power issue. Have you had the machine plugged in? Will the machine run without the battery in at all but still plugged into the wall?(don't know if this will work on your laptop)

Again, I'm no expert, just trying to help.


Report •

Related Solutions

#4
April 20, 2010 at 06:53:45
I would also check the event viewer to see what sort of information you can extract from it prior to it simply shutting off. See if anything sticks out.

Report •

#5
April 20, 2010 at 07:23:02
mkeller25, I would like to thank you for your effort to help me. I have used my laptop for 2 years already, and this issue only arises since 2 weeks ago. I do not think that this is caused by overheating, since my laptop ever force-shutdown just a few minutes after I started it (the system is still in cool condition) for several times. I have also tried not to use the battery, but to plug the charger and use the power directly from the socket. However, same problem still occurs. Now that you mention about the power issue, I suspect that the charger (including adapter) itself is the culprit. I wonder could it be possible that the charger is faulty and "transfer" unstable electrical current to my laptop, and thus causing my laptop to force-shutdown in order to avoid damage?

Report •

#6
April 20, 2010 at 07:28:28
Heres a question, does it shut down after the same amount of time each time or is it random? For example, when you boot it up, does it sometimes run for 10 minutes and other times only run for 5? Does it shutdown right after booting up every single time?

I think its certainly possible that the charger could be faulty, but how much battery life do you currently have? As long as it is not at 0 or very low, the battery would sustain the laptop until it was out of juice.


Report •

#7
April 20, 2010 at 08:02:23
It shutdown unpredictably or at anytime. Sometimes it shutdown not long after i started it, sometimes it can last for almost 1 hour or not at all (but seldom). There is no worry about the battery since I always pay attention to the remaining power and recharge it when it is low already. Anyway, my laptop should hibernate instead of force-shutdown if the battery is very low (and the system will tell me about that when I restarted it). The prime suspect is the charger now, but I still need to experiment it by solely using the battery power for a while and compare it if I use the charger. Thank you for your help :D

Report •

#8
April 20, 2010 at 08:20:07
Your welcome and good luck. Don't forget to check the event viewer for any clues.

Report •

#9
April 20, 2010 at 18:34:59
tap f8 on bootup and try for safe mode. Once there, uncheck automatically restart after failure.
Then next time it shuts down and trys to reboot it will blue screen.
Post the EXACT error when it blue screens.

You can do the same thing by right clicking 'computer' and click on properties.

Then click on advanced system settings/start up and recovery/settings

You can also uncheck it there.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#10
April 27, 2010 at 03:44:45
Thx for your effort to help me, xpuser4real. I actually have brought my laptop to the service centre last week. They noticed that my laptop issue was caused due to motherboard problem. Luckily, only one of the chips in the motherboard was found damaged and it has been replaced. Since then, my laptop is running properly without encountering the same issue anymore.

Report •


Ask Question