|About a week ago my parents computer scrollbar started acting strangely. When using firefox, the scrollbar would move down rapidly by itself, and anchor at the bottom of the window. When trying to move it upward manually, it is as if you are fighting the computer for control...all it wants to do is go back to the bottom.|
At first I thought it might be a virus...did multiple scans all come up with nothing.
Have checked all drivers and settings for the mouse, and trackpad. This problems was occurring in both areas.
Have done a hardware scan, says system is working normally.
Have uninstalled and reinstalled drivers... degragged c drive, installed updates, tried patches, used fix-ya, used ccleaner...etc...to clean up registry...etc. Am reinstalling the service pack 2 and a hot fix?, as forums say it could be causing problems...
Finally did a clean install to factory settings, install all the upgrades...etc. Changed the mouse...still no joy!! Am getting very very frustrated. Starting to look at all the options again....
They are using a Sony Vaio laptop VGN-NR498D running Vista 32 bit. Right now is running IE 8. Have tried 3 different optical mice...etc. Was using firefox and google chrome, all has some issue with the scroll bar.
I would guess that this problem has something to do with an incompatible upgrade?? I have looked and looked through various forums, but no one seems to have a clear answer to the problem! I need to get this fixed before they throw the computer against the wall!
Would like to upgrade to Windows 7, but need to be assured that this problem can be resolved before upgrade and not just end up in Windows 7 as well.
What am I missing??? Help is greatly appreciated.