This computer obviously has a virus on it. When it's booted up the screen stays stuck on a black screen with compaq on it. my Fkeys are not helping me with getting it to boot to restore. Can someone please help.
Sounds like your hard drive failed. The Comaq screen is hiding the BIOS screen, which means that after the bios screen, it can't find a hard drive to load the operating system.
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I don't know (15) | ![]() |