restoring compaq windows xp home edition fact

Compaq deskpro pc Fs740
June 7, 2011 at 17:27:26
Specs: Windows Vista
This computer obviously has a virus on it. When it's booted up the screen stays stuck on a black screen with compaq on it. my Fkeys are not helping me with getting it to boot to restore. Can someone please help.

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#1
June 14, 2011 at 15:53:53
Sounds like your hard drive failed. The Comaq screen is hiding the BIOS screen, which means that after the bios screen, it can't find a hard drive to load the operating system.

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