Restored to factory defaults; no Internet now

August 7, 2011 at 10:24:40
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I got a virus few days back, deleted it, but was receiving a blue screen error. So I decided to reinstall windows vista with my 2 disks that came with my computer. After a long process past night, I finally got it to boot up regulary again after restoring it back to factory settings. However... For some reason now I cannot connect to the Internet at all. I've tried resetting my router/modem twice now nothing works. I've got a toshiba model number satellite l305d 32 bit windows vista. Any help as to why this is happening?

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August 7, 2011 at 10:58:06
How did you originally connect it. Just plug it in and power it up?

We need to know more about how your isp connects. Did you ever use a cd to connect? Is the user and password in the modem or could it have been part of the old install?

Can another computer or laptop connect through this setup?

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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August 7, 2011 at 12:13:10
Hi Jefro. Yes, I just plugged it in, entered in the password for the internet and it worked even hours before I restored the computer, the internet worked.

To your question regarding other computers and that, yes, I can connect through my iPod, Xbox and the home desktop.

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