|How about following their instructions?|
"We are currently experiencing high volumes of chats. If you are inquiring about a rogers.com password reset, for immediate assistance please visit Contact Us page and select Email, then select General Inquiry with subcategory Website Feedback. To expedite your request, please ensure all fields are populated.
NOTE: Chat support is not yet available for Business Self-Serve accounts. Please call 1 866-727-2141 to speak with a business consultant."
Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's