repetetitive green bar,other user, need factory settings

October 23, 2012 at 21:43:00
Specs: Vista
computer: gateway gt5628
software: vista

i've had computer problems with my computer for quite a while. it always varied from the blue screen to it just freezing. it also has this thing where the first time you push the power button it automatically shuts down and you have to push it again. anyways this problewm persisted and i tried to restore my computer and i ended up messing up and erasing the entire os. took it to get the software fixed. was fine for a short amount of time, then problems started again. it reached that point where it would only get to the green bar and would not let me get to safe mode. after that happened i googled around and backed up my files using this method
i did that but on a cd
then i did this
paid ten bucks. got the software. created the disk. it did not take me to the menu provided on this site though. instead it took me to a menu where a penguin was on the loading screen. once it loaded i had the option to restore. problem is, i can only restore to three dates, all of which my computer was messed up. i was wondering if anyone could tell me how to restore to factory settings. it is currently stuck on the "other user" problem

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October 23, 2012 at 23:07:30
You may have some faulty hardware if it keeps going wrong, but it won't hurt to try a factory recovery. Instructions here:

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