Removable drive showing up when there is none

July 15, 2010 at 18:26:24
Specs: Windows Vista
I hope someone can help.

My daughter's Toshiba L300 laptop was rendered unbootable. No restore points, last known config, repair console and chkdsk are no help. BSOD message states process1 initialisation failed or words to that effect.

I removed the hard drive, connected it externally to my laptop and ran Malwarebytes Anti malware followed by Avira. The Avira found 26 instances of confickerA rootkits, a phishing site program and a trojan.
After cleaning the disk I have created a new partition on the hard disk and freshly installed Vista on it and all updates.

The laptop boots now on the new install,(still not on the old install, despite it being now clean of viruses) but there are some issues due to missing drivers which I am having trouble locating on the old partition.

I have noticed, however, that when I boot up, 'my computer' shows a removable drive which isn't there. If I try and open it, it asks me to insert a disk into the removable media. I can right click on it and safely remove it, but when I restart the computer it is back there.

How do I fix this so that I can restart and not have it show up?

My plan is to copy/replace the old windows installation with the new installation and hopefully then be able to boot the old partition and preserve all the installed programs and software without having to reinstall them and hunt for missing drivers but I want to fix this removable disk issue first.

Thanks in advance for your help.

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July 16, 2010 at 09:13:45
Sorry but your plan will not work. You can't replace the old OS with the new OS. Simply can't happen due to registry pointers like d: instead of c:.

Proper procedure after removing the virus's was to do a repair install of Vista. This would have gotton the old version booting.

I would have bit the bullet and formatted then reinstalled Vista from scratch. There is no software that can remove all of the hackers hooks. This laptop can still have backdoors waiting to be used by the hacker

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July 19, 2010 at 14:26:05
You can download your missing drivers here:

As for the removable drive... that is most likely your card reader, which must have been disabled in your old OS configuration.

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