|I hope someone can help.|
My daughter's Toshiba L300 laptop was rendered unbootable. No restore points, last known config, repair console and chkdsk are no help. BSOD message states process1 initialisation failed or words to that effect.
I removed the hard drive, connected it externally to my laptop and ran Malwarebytes Anti malware followed by Avira. The Avira found 26 instances of confickerA rootkits, a phishing site program and a trojan.
After cleaning the disk I have created a new partition on the hard disk and freshly installed Vista on it and all updates.
The laptop boots now on the new install,(still not on the old install, despite it being now clean of viruses) but there are some issues due to missing drivers which I am having trouble locating on the old partition.
I have noticed, however, that when I boot up, 'my computer' shows a removable drive which isn't there. If I try and open it, it asks me to insert a disk into the removable media. I can right click on it and safely remove it, but when I restart the computer it is back there.
How do I fix this so that I can restart and not have it show up?
My plan is to copy/replace the old windows installation with the new installation and hopefully then be able to boot the old partition and preserve all the installed programs and software without having to reinstall them and hunt for missing drivers but I want to fix this removable disk issue first.
Thanks in advance for your help.