Reboot loop -shut down PC during Vista update

Toshiba / P200
May 27, 2010 at 18:35:54
Specs: Windows Vista Home Premium
Another user has, I suspect, switiched off the laptop during a Windows Update. When switched back on, it gets to "Windows Update, Installing Update 3 of 3, 0% Complete, Do Not Switch Off Your Computer"
Then the screen goes completely dark, and it returns to the TOSHIBA brand message, then on to the Microsoft Windows ticker across the bottom of the screen, the welcome sound, and back to the Update screen, then switiches off again.. in an endles loop
Any help really appreciated, especially as I am abroad and nowhere near a store. Thanks.

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#1
May 28, 2010 at 00:30:22
Can you restore your laptop to a time before the failure occurred ? Boot into Safe Mode and do a system restore. Alternatively, boot into safe mode command prompt and type in C:\Windows\System32\rstrui.exe where C:\Windows is your system directory.

Hope the above helps.

CoolGuy


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#2
May 28, 2010 at 13:13:01
When I try system restore it tells me "no restore points have been set" and won't let me go further.
I could try the Safe Mode Command, but what do you mean "where C:\Windows is your system directory".
You mean I have to replace the above with some other informatino about my system?
Sorry, I'm a novice, as you can tell.
Thanks for your reply.

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#3
May 29, 2010 at 05:48:37
If you installed your Windows to D:\Windows instead of C:\Windows, then you have to replace C:\ with D:\. That is what I mean.

But if you have no restore points, then that command will not help, either. In this case, you have to repair your system. To this end, please read the documentation that came with your laptop or contact Toshiba tech support.

Regards

CoolGuy


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#4
October 30, 2010 at 05:45:28
I have this problem as well, I left the computer to 'shut down after installing updates'. I can't start in safe mode or any other mode either, just the endless loop!.

I don't get the option to do a system restore either, any thoughts? I could of course just install Win7 & and be rid of it!


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