Random Computer Freezes

May 27, 2009 at 19:24:12
Specs: Windows Vista
Within about the last two weeks, maybe not even that long, my Gateway Laptop has been randomly freezing and nothing but turning it off then on again will 'fix' it. I've had it for almost two years but I havent had any problems with it what so ever in that time. I've run all the basic computer system cleaning programs and scans (disk cleanup, windefender, anti-vrius, ect) and nothing comes up or things say everything is ok. Im not very technical literate so thats about as much as my know how to 'solve' an issue goes.

Overheating doesnt seem to be an issue, it does get a bit warm, but nothing bad, nothing it hasnt been doing in the last few years. Same goes for what Im doing at the time of a freeze, whether typing something up, surfing the web, or playing a game. Any information or direction would be greatly appreciated.


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#1
May 28, 2009 at 01:59:00
Do you have any messages appearing on the monitor regarding the random computer freezes ? If your computer restarts automatically after the failure so you do not see any messages, you have to uncheck your computer's " Automatically restart on error " checkbox in Control Panel > System > Advanced tab > Startup and Recovery > Settings section. After this, you have to restart your PC for the changes to take effect.

Have you checked eventviewer to have a clue to what's behind this random computer freezes ?

Have you recently run CHKDSK /R /F to isolate and correct HDD bad sector failures ?

Have you recently connected a peripheral device and installed drivers for it ?

Regards

SuatCINI


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#2
May 28, 2009 at 20:39:45
Ive looked at eventviewer, and honestly dont overly know what Im looking at or for. Did see where it froze most recently but doesnt say anything for it. Havent connected any other devices at all and dont really know how to use chkdsk. And no, there is not any messages that appear when it freezes and it doesnt restart on its own, I always have to hard restart w/ the power button. I know Im real computer iliterate when it comes to this stuff.

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#3
May 29, 2009 at 00:25:40
To be able to use CHKDSK command, please look at the following MS documentation.

http://support.microsoft.com/kb/884...

Regards

SuatCINI


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