programs wont open when i click on them

June 13, 2012 at 16:47:31
Specs: Windows 64, 4
programs like itunes and skype wont open not even Internet explorer

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#1
June 13, 2012 at 20:45:54
"Specs: Windows 64, 4"

That's relatively useless.
What is the 4 for ?
How much ram is installed ?
If you have a generic desktop system, what cpu do you have and what speed is it running at ?

Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.

The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.

The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.


WHEN are they not responding ?

Right after you start up the computer ?

Is the hard drive activity led on all the time, or nearly all the time when you have this problem ?

Hold down the Ctrl and Alt keys, pres the Del key, let go of all 3 keys.
Choose to open Task Manager.
Click on the Processes tab if it isn't already showing that list..

If the CPU activity percentage at the bottom of that window is high, there will be a delay when you try to run anything, or it may not run at all.

Click on CPU in the CPU column twice to list the programs using the most CPU activity with the one that uses the most first.

If you see TrustedInstaller is running, that's associated with Windows Update and it's CPU activity can be very high, but it will diminish eventually, then it won't be active at all.

If you have just started up the computer there may be a lot of programs running in the background at first that will eventually stop running, or if your computer is relatively slow, or if you don't have a reasonable amount or ram, (and) it will take a while for the total CPU activity to decrease to a much lower level.

It SHOULD decrease to a much lower level eventually.


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#2
June 14, 2012 at 11:19:03
What "exactly" happens when you try to open them and are there any other programs affected?

Always pop back and let us know the outcome - thanks


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#3
June 17, 2012 at 14:02:38
i have a dell studio 1535 laptop 4.00 gb ram they never respond and 32 bit internet doesnt work either

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Related Solutions

#4
June 17, 2012 at 14:27:27
Sorry but your posts lack clarity so we can only offer very broad suggestions.

As you posted on the Windows Vista forum I'll assume that's what you've got.
If so try the EXE fix from here:
http://www.winhelponline.com/articl...

If you have Windows 7 then try the EXE fix from here instead:
http://www.sevenforums.com/tutorial...

It is important that you use the correct one.

As you can't get online, then download the appropriate fix using another computer, then transfer the download to this one using a flash drive.

Always pop back and let us know the outcome - thanks


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#5
June 17, 2012 at 15:39:02
i can get online using 64 bit internet
but when i try to download it shows me a message asking for changes when i click yes nothing happens

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#6
June 17, 2012 at 16:05:06
You still haven't said whether you are on Vista or Windows 7. You cannot expect proper help if you don't tell us such basic things.

What changes is it asking for and did you choose the right download?

Pabroid
Are you easybreezy who posted the original question at the start of this thread or are you someone else who jumped in on it?

Always pop back and let us know the outcome - thanks


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#7
June 17, 2012 at 16:13:34
windows seven it asks to make changes to the computer but when i accept nothing happens
its the same but i had to use a different profile
sorry for the mix up

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#8
June 17, 2012 at 16:35:27
Sorry but I am finding this very messy.

1. You are on the Vista forum yet you eventually say you use Windows 7.

2. You changed your name mid-flight on here which is totally confusing.

3. You then double posted (Vista forum again) with this new name.

Try the download again but instead of running it "Save" the file somewhere where you can find it. Double click the file and tell me "exactly" what messages you get (list all of them).

Quite possibly you have a virus (or have had one at some previous time).


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#9
June 17, 2012 at 17:11:26
See my edits to post #8 - I've just made some changes and added a bit.

Always pop back and let us know the outcome - thanks


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#10
June 17, 2012 at 17:24:12
i saved it in my documents when i tried to open the folder it asked Do you want to allow the following program to make changes to the computer. when i clicked yes nothing happened

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#11
June 17, 2012 at 17:29:55
The file should be Default_EXE.reg. Try right clicking it and select Import to see if that makes any difference.

Always pop back and let us know the outcome - thanks


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#12
June 17, 2012 at 17:32:57
it doesnt give me the option to do that
im not sure if i downloaded the right one there are many download buttons on that page

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#13
June 17, 2012 at 17:35:06
What is the name of the file you downloaded?

I have now put its full name in my post #11 above (in bold).

You should have gone to my second link (Windows 7) and downloaded just the EXE fix.

Always pop back and let us know the outcome - thanks


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#14
June 17, 2012 at 17:36:34
regcureprosetup

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#15
June 17, 2012 at 17:40:17
NO that is not right - delete it, you definitely don't want that.

This is the link you want (for Windows 7):
http://www.sevenforums.com/tutorial...

Scroll down to this entry:
exe - Executable application files.

Click on the blue exe part and download the file. Don't Run the file but Save it instead. Its name should be Default_EXE.reg

Double click on it then accept all the windows that pop-up. If you have any trouble right click it first and choose "Run as Administrator".

Yet another way is to right click the .reg file and select Merge.


Always pop back and let us know the outcome - thanks


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#16
June 17, 2012 at 17:53:26
it said the keys and values have been successfully added to the registry

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#17
June 17, 2012 at 17:57:15
That's what we wanted. Restart your computer then see if it has helped.

Always pop back and let us know the outcome - thanks


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#18
June 17, 2012 at 18:04:30
it didnt work i still cant open any of them

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#19
June 17, 2012 at 18:12:03
I'm in the UK and it's past 2 am here so I've got to go now.

Best bet is to try System Restore (so I hope it lets you).

Just type System Restore in the search box and then click on the entry.
Try to remember when this problem came along and select a restore point with a date before it happened.

The system will restart, then you sit back until it has completely finished and back to the desktop. You shouldn't lose any of your own stuff but will have to get any later Windows updates and reinstall any programs you have added since.

Good luck - will pop back tomorrow.

Always pop back and let us know the outcome - thanks


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#20
June 17, 2012 at 18:13:24
sorry about the confusion i appreciate your patience your the man

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#21
June 17, 2012 at 18:19:39
I'm off - don't forget to click on to "Show more restore points" (after you've hit "Next").

Always pop back and let us know the outcome - thanks


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#22
June 18, 2012 at 10:43:36
restoring it didnt work i restored to 2 days before i noticed the problem

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#23
June 18, 2012 at 12:03:25
Well, whatever is causing this has got to be some sort of software screw-up - hardware issues would cause more general issues.

If you have a manufacturers restore disk or feature, then obviously you could use that. Unfortunately all your stuff goes west and you end up with the computer as purchased.

The only other way I can think of is to uninstall and re-install all the offending programs. Skype is relatively easy to do but there is a trick about saving the your contacts list if you don't want to lose it. I can elaborate if necessary.

There is a Repair option in Internet Explorer. Alternatively, IF it was ever upgraded from IE8 to IE9 you can uninstall it from the Control Panel then download IE9 again and re-install that - no use to you if you have always had IE9.

Don't know much about iTunes but presumably that can also be uninstalled and re-installed.

Are these the only three programs that don't work?

That's about all I can come up with right now - not very neat I realise.

Always pop back and let us know the outcome - thanks


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