|Restore to factory setting problems|
I would be vey grateful if anybody could help me. I have a HP laptop. Windows Vista. I got a really bad virus on my laptop and now it does not operate properly at all - screen resolution to big, some programs not accesible, unable to use various functions.
I can't even do recovery manager - either from the partition on the laptop itself or by using a recovery disc.
I get the following message:
Restore7exe - Application Error
The instruction at 0x77982086 referenced memory at 0x900b472e. The memory could not be read.
Click on OK to terminate the program.
Please help me! THANK-YOU.