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Printer not copying photos

Nikon Coolpix s4100 14 megapixel compact...
September 3, 2014 at 08:10:09
Specs: Windows Vista
My Dell printer is not copying a photo from my folder.The ink cartridges are new but the color one won't come through.I have checked that it is in correctly. Previously, a photo WOULD be copied but the picture had white lines in it.

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September 3, 2014 at 11:24:36
Not 100% sure about your particular printer but some have a separate "print head" (as opposed to print cartridge). If this is the case it sounds as if the color print head needs changing, which would be under the cartridge - see manual.

[Just for info printers don't really "copy" anything - they just print from the file].

Always pop back and let us know the outcome - thanks

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