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My Dell printer is not copying a photo from my folder.The ink cartridges are new but the color one won't come through.I have checked that it is in correctly. Previously, a photo WOULD be copied but the picture had white lines in it.
Not 100% sure about your particular printer but some have a separate "print head" (as opposed to print cartridge). If this is the case it sounds as if the color print head needs changing, which would be under the cartridge - see manual. [Just for info printers don't really "copy" anything - they just print from the file].
Always pop back and let us know the outcome - thanks
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