Phoenix BIOS not much use..

January 6, 2010 at 13:57:05
Specs: Windows Vista, AMD Athlon XP 1800+
Hi, I went through device manager and found that I have USB 2.0 with the latest drivers installed in them, even though windows keeps displaying an error message saying "Your device can perform faster". I connected a USB 2 External Hard drive and my computer does not detect it. So I tried going into the BIOS setup to see if I could enable the USB 2 controllers, but my Phoenix BIOS setup page only displays "Diagnostics" Where I'm only able to test the hard drive and memory, but nothing else, Does this mean I need to update the BIOS so that I can manipulate my whole system. What BIOS update do I need?


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January 6, 2010 at 15:03:50
What motherboard do you have? And are you really running Vista on a XP1800+?

Give us some system specs; we're not sitting there with you.


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January 6, 2010 at 15:28:22
"my computer does not detect it."

So you went into Disk Management [NOT My Computer] and you didn't see the drive?

If the drivers are installed the bios usb had to have been enabled.

Are you saying no usb device is seen when connected?

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January 6, 2010 at 17:56:09
Sorry, I forgot to update my hardware specs.

It's a HP Laptop and I have a :

Intel Core 2 Duo CPU 1.66Ghz

Motherboard: Wistron 30CE.

BIOS manufacturer: Phoenix Technology.

My problem is when I go to the BIOS, I dont see anything besides a tab saying diagnostics, so I cant do anything with the BIOS, and I know my laptop has USB 2 because I checked in Device Manager, but whenever I connect a USB 2 external hard drive, the laptop does not detect it. It does for a second sometimes but then the external hard drive stops working and is not detected anymore.

So I thought the USB 2 controller wasnt enabled, hence why I wanted to know what I could do and if upgrading the BIOS will allow me to enable USB 2.

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January 6, 2010 at 18:09:24
OK; now can we have the exact model number of your hp laptop?


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January 13, 2010 at 08:03:21
HP Pavilion dv2500.

Thanks very much!

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