P.d.f files

Dell / DIMENSIONS E520
December 21, 2008 at 08:06:25
Specs: windows vista 32, intel pentium duo
RECENTLY i HAVE been getting a lot of web sites where you have to click on to their link, but every time i do I get the following error.
ADOBE/ACROBAT READER cannot open this P.D.F file whilst mozilla firefox is running ? close this down and start again, but I cant close firefox where my email is ?
how do i overcome this the email comes through mozilla fire fox ?

i have recently installed broadband on my system windows 200xp,i tried to send a fax but no joy, and every time now someone phones me it triggers off the fax on my computor and you cant use the phone.


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#1
December 23, 2008 at 19:01:59
My guess is there is no simple answer. Consider a system restore to a time when it worked. Remove adobe and firefox and then re-install. Consider a clean install of xp.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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#2
December 30, 2008 at 16:30:03
Am I right in thinking that Adobe has become associated with a link to any web site whether or not there is a pdf reference in the link?
If so then you need to remove that association and restore it to your default browser.
Open control panel, to make it easier to find the next part, switch to Classic View (top right side of window), click on Default Programs and then Set Associations. Look for HTM and HTML. If these are associated with Adobe, click on it/them and click Change. Choose the program you want to open that file with, ie Internet Explorer or Firefox.
Scroll further down the list to the Protocol section. Look for the same extensions and again, if they are linked to Adobe, change them.
Hope this is of some help!

Computers... designed to entertain,help with work but most of all to frustrate you!


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#3
January 1, 2009 at 07:24:38
DEAR BAZZAB, many thanks for your suggestions
I carried out your suggestions, but the only
mention I found of ADOBE READER 9 was in a
file xdb,
the htm & html were both connected with
FIREFOX.IN THE ASSOCIATIONS BOX,
Do you have any other ideas for me .?
I am a a novice at going through the p.c but
I get there.
ron.

i have recently installed broadband on my system windows 200xp,i tried to send a fax but no joy, and every time now someone phones me it triggers off the fax on my computor and you cant use the phone.


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#4
January 1, 2009 at 13:35:49
Hi Ron
Try uninstalling Adobe, then try opening links in your email. Hopefully by removing Adobe the file associations with Adobe will be lost, so Windows should tell you it cant open the file and will ask you which program you want to use to open them with. If it is a hyperlink to a website you should choose Firefox. If this works you will still need a PDF reader. I would suggest you try this one
http://www.foxitsoftware.com/pdf/rd...
It is a very lightweight one compared to Adobe. Does the same thing happen if you use Internet Explorer, assuming the email is web based?

Computers... designed to entertain,help with work but most of all to frustrate you!


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#5
January 1, 2009 at 14:34:06
HI/ BAZZAB.
IVE JUST SPENT THE NIGHT TRYING DIFFERENT IDEAS,ON HOW TO SOLVE MY PROBLEM, well I think I have solved the problem I was about to uninstall firefox, however I found a web site on the errors I was having in ADOBE They suggested the very same as you did, but no success,they recommended I down load adobe 9 which I have, so I did it again and downloaded o.k also it recommended a adobe PDF READER so I down loaded that, and yes I have success at last I have opened a few pdf files tonight,it appears my original adobe reader had not properly installed, but all is now well,
THANKS for your assistance.
ron.

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