|What was the format that you downloaded it in? Depending on the format it may not be readable and may look like kludge. (also there are some formats where you are unable to edit it.)|
If you can suggest the format, there are options, however it is difficult to guess at it. If you are unsure as to the format there might be a dot and three letters at the end of the name, if you post back the three letters, it would be easier to figure it out.