network conection

E-system / 1201
March 17, 2010 at 12:02:34
Specs: Windows Vista, dual-core T2370 1.73 ghz
my dad had security tool 2010 on his vista laptop, now it has been removed he cannot get on the internet with a cable or wirless, If you need details ask me and il let you know as im not sure where to start
please could you help



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#1
March 17, 2010 at 14:29:32

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#2
March 18, 2010 at 06:01:46
Hi this is usfull info but i have now reset the winsock and still no connection I have also reset my network, i think its the right sort of thing, it's like something is blocking me from getting on the net but when im in software explorer and msconfig there seems to be nothing unusual there, any ideas would be very welcome thanks for that tip though will be usful later

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#3
March 18, 2010 at 07:34:14
what antivirus and firewall are you using?

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#4
March 19, 2010 at 11:34:18
I was using nouton, but i have removed it and i now have internet back, thanx guys the winsock flaged up the norton, all good

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#5
March 19, 2010 at 14:38:43
make sure you use the Norton uninstaller from their website or no other anti-virus will work properly.
I would suggest you use either Avast Free or AVG, you do need an anti-virus.

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#6
March 23, 2010 at 07:54:26
I put AVG on the laptop and used the norton uninstaller, the pc is woking as it should do cheers

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#7
March 23, 2010 at 08:00:31
I prefer Avast over AVG as IMO is the best maintenance free AV on the market and free to all home users. No scheduled scans and awesone real-time protection.

Thanks for posting back, it will help others

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