|What problem are you trying to fix ? |
Do you have symptoms you haven't told us about ?
Are you getting error messages ?
How much memory is installed in your computer ?
If you don't know, type: msinfo32 in the Start Search box, press Enter, what does it say on the right side of the screen beside Physical Memory ?
I see by your Task Manager screen picture that you have a Dell supplied program running. .
What specific Dell computer model do you have ?
If you don't know, or in any case you could do this....
Go here for how to find the Service tag "number":
Tell us what it is.
"I only have 24 processes in my list, but the counter at the bottom says 71 - why is there such a big difference?"
Windows shows you only the processes your particular user - Holly - is using by default.
You can click on the Show processes for all users button at the bottom of the Task Manager window to show all 71 processes, but you don't need to be concerned about anything except the ones - e.g. 24 - it shows you by default.
I don't see anything that is running that is suspicious in those 24 processes EXCEPT there probably should NOT be two instances of msiexec.exe - Windows Installer - running at the same time.
Are you getting an error message "The Windows Installer Service Could Not Be Accessed" when you try to install a program in Windows ?
Are you getting an error message otherwise about Windows Installer, or a program that is trying to install but can't ?
msiexec.exe is the Windows Installer program that's built into Windows. It's used to install a lot of programs and Windows updates including the ones that are installed by Automatic Update.
It uses a lot of resources when it's running.
It's rarely seen in Task Manager unless you happen to look in Task Manager when it's running, and as far as I've been able to determine so far, you should NOT see two instances of it running at the same time, unless there's something wrong with it. .
When you first start up your computer on a particular day, Automatic Update often runs in the background and checks for Windows updates. If updates are available, if Automatic Update is set to defaults or other settings that allow it, the updates are downloaded automatically in the background, which uses some resources while doing so.
The updates are NOT installed by Windows Installer until you Restart your computer, before Windows shuts down completely, and sometimes after it Restarts.
Go to All Programs - click on Windows Update
Click on the link for Update history.
If misiexec.exe - Windows Installer - is NOT working properly, you will see one or more updates in the list that failed to install, as in, all of them, after a specific time.