My packard bell easynote has no sound. can you help?

DAVEINCAPS February 7, 2015 at 22:03:25

Assuming everything else was and is working OK that's usually a driver issue but a factory restore should have installed the necessary drivers. You can check in device manager and see if there's some problem showing there with any of the audio releated hardware. If you need the drivers they should be on the support page for your model.

Thank you for ur support. Unfortunatly it hasnt helped but thanl you again xx

DAVEINCAPS February 12, 2015 at 21:28:50

You're welcome. Did any problem show in device manager? If all is OK you may need to make some adjustments to the audio. You'd go to CONTROL PANEL--HARDWARE AND SOUND--AUDIO DEVICES AND SOUND. I'm not running a vista machine so can't guide you much but poke around there and see if anything is disabled or maybe the volume is set too low.

Thank you again for ur help. I have finally got sound. Dont ask me how lol. Just kept messing around last night and finally there was sound. Thank you so much though xxx

DAVEINCAPS February 12, 2015 at 23:15:19

You're welcome. I'm glad you got it fixed.