my hp laptop d drive will play cd not dvd

February 24, 2011 at 04:14:25
Specs: Windows Vista
My HP Compaq 6720 used to play dvd´s ok. Now it will play cd´s ok but when I insert a dvd the drive starts to whirl but then nothing happens. Have tried a number of bought dvd´s but all respond the same.

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#1
February 24, 2011 at 09:23:16
look for upgrades for your DVD player at the compaq website.

Have you tried a system restore back to when it worked fine yet?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
February 24, 2011 at 09:26:08
DVD/CD drives contain two lasers, one for DVD's and one for CD's. It could be the DVD laser has gone bad.

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