My HP Deskjet D1341 printer will not print.

Microsoft Windows vista home premium w/s...
October 17, 2011 at 16:00:26
Specs: Windows Vista Home Premium
I just installed my hp Deskjet D1341 printer, and it will not print. What could be the problem?

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#1
October 17, 2011 at 17:39:03
Is this brand new out of the box, and does the install disk sayit works for vista, if the disk only has the xp driver you may need to download the vista driver from hp. Does it show as being "on-line", how are you connecting wireless, USB?

http://h10025.www1.hp.com/ewfrf/wc/...


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#2
October 17, 2011 at 18:10:45
Yes, the printer is brand new . . it came with the HP Pavilion Slimline s3120n. I continued using my old printer since it was still working.
Everything was ok with the setup . . I found the printer from the list, and I used the existing driver (as suggested).

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#3
October 18, 2011 at 13:46:03
Something isn't right here, if it's a brand new printer, then it wouldn't have an existing driver installed. Run the setup again and when it asks which driver you want to use, choose "new".

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