my computer wont let me log in/on

April 23, 2011 at 10:56:01
Specs: Windows 7
ok, i have an Acer computer. i've had it for a couple of years now and its been working fine. about a week or 2 ago, it died after it was plugged out. then maybe a day later we plugged it back in and tried to start it up. its started up the whole nine yards until it got to the page where you log onto your computer account. i typed in the password, pressed enter and it did nothing. please help.! and it keeps restarting by itself. we called in and a lady said its a hardware problem but im not sure

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April 23, 2011 at 22:47:33
Trying to use any recovery cd's or reinstalling the operating system will let you know if the problem lies within the software or hardware. A computer restarting itself can be either as typically a blue screen error can happen for either reason and is defaulted in windows to restart the computer. Sometimes the error isn't seen the computer just looks like it goes black and restarts. It can be turned off in the system settings but it sounds like a reload would do best to eliminate the possibility of any software issues

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May 1, 2011 at 09:33:41
okay i`ll try that thanks.. and then some times when im trying to type the password in, while im still typing it'll just go to a black screen and restart

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