my cd-rom drive does not open the drawer

Emachines Et1831-07 desktop
May 3, 2010 at 08:26:03
Specs: Windows Vista
I cannot get my cd-rom drawer open, cd-rom icon not appearing in my computer, what can I do?

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#1
May 3, 2010 at 15:53:39
Check the cable connections first. If you need to extract a CD trapped in the unit you will find a small hole in the front of the unit. Straighten a paper clip and insert it into the hole pressing quite firmly and the drawer will open. You may find that yhe unit has failed and a replacement is needed.

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