Solved mouse functions only intermittently

July 23, 2013 at 16:59:53
Specs: Windows Vista
mouse works intermittently after using PChelper360 scan. improves temporarily by disconnecting and reconnecting at plug in

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#1
July 23, 2013 at 18:11:41
Go into Device Manager, right click on your mouse & uninstall.

Reboot & Windows will reinstall the driver.


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#2
July 23, 2013 at 21:35:41
Is it a wired or wireless mouse?

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#3
July 24, 2013 at 00:33:32
✔ Best Answer
Hi andrewhenderson,

Make sure mouse is clean at the bottom.
Try the mouse on different USB port of the computer.
Try the mouse in another computer(if available) to isolate if it is an issue with the computer.
Try a mouse from another computer(if available) to isolate if it is an issue with the mouse.

Also, you may refer to the link mentioned below to troubleshoot mouse issue in Windows:

http://windows.microsoft.com/en-us/...

Thanks & Regards
Manshu S
#iworkfordell


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#4
July 24, 2013 at 14:16:51
Thanks Manshu S
Solved problem by removing then re inserting lead into USB socket. started mouse working erratically ar first. then after 1/2 hr or so of repeating this. works OK
Strasnge that problem developed after scan.
device manager indicated mouse was working fine. and driver is uo to date

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#5
July 25, 2013 at 02:44:53
Hi andrewhenderson,

I am glad to know you got it working.

Thanks & Regards
Manshu S
#iworkfordell


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