lost files after restarting my computer

Dell Studio xps 16 laptop (intel core 2...
January 17, 2010 at 22:24:44
Specs: Windows Vista
Not sure what happened, but after running a defrag, my computer froze up, restarted and my files were missing, bookmarks were gone, and some software were gone. I tried a restore, but i could only go back as far as when everything got erased. any idea of how to restore it to before i lost all my files? thanks

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January 18, 2010 at 03:08:28
Is this another case of not keeping backup copies of your files?

You might be able to retrieve them by installing recovery software, but for the best chance of that to be successful don't run any more applications or do anything which writes to the disk until after you've tried recovery software.

If you type file recovery software into Google search you should find some free ones.

Additionally (apart from remembering to keep backups in future) you should run Windows error-checker on drive C, or even better check it with the drive manufacturer's own diagnostic utility which is free. It will tell you if the disk is failing so you can fit a new one before it fails completely.

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